Opel Movano Repair Delayed For A Month At Authorized Service Awaiting Spare Parts

On 04/08/2026 I left my 2024 Opel Movano panel van at Konya Özkaymak Opel authorized service because the air conditioning motor and the tensioner belt were supposed to be replaced. Since that date, my vehicle has been waiting at the service for about a month and has still not been repaired or delivered to me. During this period, the only explanation I received from the service is that they are waiting for the spare part. However, they also state that it is still not clear when the part will arrive, and no definite date or clear information is given. I have not been given any document regarding the process, and since the distance is long, I cannot constantly go to the service and check the vehicle in person. I request that the necessary spare parts be supplied without any further delay, that the repair of my vehicle be completed as soon as possible, and that my vehicle be delivered to me promptly. I kindly ask Opel and Konya Özkaymak Opel service to resolve this unjustified delay and inform me clearly about the process.