I booked a Manila to Palawan flight ticket today through Mytrip.com, but I have yet to receive any reservation details or flight confirmation. My flight is in just three days, and I have no access to my ticket or booking information. Despite my payment being successfully charged to my credit card, there is no trace of my ticket anywhere.
I have tried multiple times to contact Mytrip.com’s customer service, but it seems impossible to reach a representative. This is extremely frustrating and completely unacceptable for a travel booking platform.
I need immediate assistance to receive my flight details or a full refund if they fail to provide my ticket. Mytrip.com must improve its customer service and ensure travelers do not experience such stress before their flights. I expect a prompt resolution.
I purchased an airline ticket through their platform, and after the payment went through, I never received a confirmation email! Now, I can't access my flight information, and I have no idea if my reservation even exists. To make matters worse, MyTrip's customer service keeps demanding my reservati...
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ticket number was issued. I called customer service several times, but they offered no real help—just vague responses and empty reassurances. For the pa...
On July 8, 2025, I purchased a flight ticket through the MyTrip mobile app. The payment was successfully processed and deducted from my account, yet my booking was never confirmed. When I contacted customer service, I was told that they supposedly “didn’t receive the payment” and that the reservatio...
I am extremely disappointed with how Mytrip.com has handled my ticket cancellation. When I initially reached out to cancel my ticket, they redirected me to the airline. The airline assured me that there would be no cancellation fee and that I could proceed. Following their advice, I canceled the tic...
I purchased a refundable flight ticket through Mytrip.com, expecting a smooth experience. After canceling my reservation, I received an email saying I would be issued a voucher equal to the value of my canceled ticket, which I could use within one year to book another flight on their platform. Despi...
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