To cancel your MyIQ plan, go to the Cancellation Portal, enter your email address and approval code, and then click for Cancel.
You can use it as long as you pay for it, but you have to cancel before the restart date to avoid being charged again.
If you signed up through Apple or Google Play, stop your subscription in the App Store or Play Store, not on MyIQ. To stop auto-renew, go to the store's manage-subscriptions page and follow the steps.
You can email [email protected] or use their 24/7 support chatbot to get help or challenge charges. The "I didn't authorize a subscription" path is another way to ask for a review or a refund.
❗ Please feel free to share your experience if none of the above ways work. It's also possible to make a complaint on our page.
Related Complaints
Cancel MyIQ Subscription and Stop Unauthorized Charges Immediately
I recently completed an IQ test on the website myiq.com.au and entered my card details for this purpose only. I did not knowingly agree to any ongoing subscription or recurring payments. On Friday, an amount was taken from my card by myiq.com.au. I was not informed clearly that there would be a cont...
Unauthorized MyIQ Subscription Charged to My Debit Card

On March 14, 2026, I noticed an unauthorized subscription from Myiq that was charged to my debit card in the amount of 29.99 USD. I did not knowingly subscribe to this service and did not give informed consent for this recurring charge. I have not yet contacted my financial institution, and I do not...
MyIQ Must Refund Unauthorized PayPal Subscription Charges

Today, on 14 March 2026, I noticed that payments have been taken via my PayPal account by a company called MyIQ, and I had no idea that there was any ...
Unauthorized MyIQ Charge Appears on Revolut Visa Card

On 11 March, an amount of 29.99 was taken from my Revolut Visa card without my authorization. In the Revolut app, there is no clear merchant name or description other than a reference to “MyIQ”; it simply appears as money taken from my account without my consent. I contacted Revolut support about th...
MyIQ Payment Cancellation Request

I recently discovered a charge of $29.99 taken today from my card ending in 9116 for a MyIQ IQ test subscription, even though I did not receive any prior email, clear notice, or confirmation that I would be billed or subscribed. I only intended to take an IQ test and was not aware that this would re...
Please Refund the 29.99 Unauthorized MyIQ Charge
I recently used the MyIQ service only to complete a one-time IQ test for 1 dollar and did not agree to any further charges or subscriptions. Despite this, I noticed today that a charge of $29.99 was taken from my Visa card without my consent. After seeing this unauthorized charge, I immediately chan...
Myiq.com Unauthorized Charge After Questionnaire

I am writing to report an unauthorized charge made by Myiq.com to my credit card and to request a full refund. I had completed a questionnaire on their site and had already refused and unsubscribed from any offer, so I do not understand why an amount of 44.99 was taken from my account on March 6. Fo...
MyIQ App Charging After Trial - Cannot Access Account To Cancel

My name is Art, and I am writing as the parent of a minor regarding repeated unauthorized charges and the inability to manage or cancel a subscription on myIQ. A few months ago I had the same kind of issue on my own MyIQ account, which resulted in a long email exchange with support and, eventually, ...
MyIQ.com Trial Charges - Cancel Subscription

I recently started a 3‑day trial with MyIQ.com on 27/02/2026 from Peer, Belgium. The trial was advertised as costing only 1 euro. After starting the trial, I noticed that there were two separate reservations of €1,04 on my account, both listed as “MYIQ.COM NY US19713 4152363171”. I do not have, and ...
MYIQ Cancellation Request And Full Refund

On February 9, 2026, I used Google to look for an IQ test and was directed to MYIQ’s service. During this process, I was not clearly informed that I was subscribing to anything or that I would be billed on a recurring basis. Later, I discovered charges of $0.50 on February 2 and $29.99 on February 9...
Refund For MyIQ Subsciption I Never Placed

I recently paid £1 for an online IQ test on the website myiq.com/us. At the time of payment, I understood this to be a one‑time charge only and I did not give any permission or consent for a recurring payment or subscription. Despite this, £29.99 was taken from my bank account today without my autho...
Hong Kong QuXin Technology Limited $6 Recurring Charge Complaint

From October 2025 through February 2026, on the 11th and 25th of each month, RM 26 (approximately $6 USD) was repeatedly deducted from my Touch ’n Go eWallet balance in Malaysia for payments to “Hong Kong QuXin Technology Limited” with the description “IQ Test.” I accessed this IQ test through a web...
Myiq.com and Astralhoroscope-Fr Keep Charging My Card Without Approval
I am writing to report that Myiq.com has been charging me automatically without my consent, and I want any service or subscription associated with my name or card to be cancelled immediately. On 22 January, I was charged 29.99, and on 17 February, I was again charged 29.99, both through my Banco San...
MyIQ Charged €29.99 After Advertising €0.50 One-Time Fee

I completed an IQ test on the MyIQ website, where a one-time fee of 0.50 Euro was indicated. Based on the information on the site, I clearly understood this as a single, small payment for evaluating the test, and there was no indication that I would be entering into any kind of recurring subscriptio...
MyIQ Test Online Hidden Subscription Complaint
On February 17 at around 10:55 PM, I took an IQ test on the website iqtest.myıq. After completing the test, I paid $2 with my card to view the results. At no point during the payment process was there any clear disclosure about a subscription or recurring charges. Later, after reading complaints on...
Dispute My IQ $25 Fraudulent Charge
I discovered that on January 28, 2026, a charge of $25 was made to my Garanti Bonus credit card by an organization called My IQ without my knowledge or authorization. A few months ago, I used this company once to purchase a test, but other than that, I never requested or approved any recurring payme...
Credit Card Dispute for Myıq.com Unauthorized Billing

While reviewing my credit card statement dated January 3, 2026, I noticed that a charge of $29.99 was made to my Akbank card under the description “Myıq.com/US New York USA” without my knowledge or authorization. I was not shown any approval screen, did not receive any notification, and was not pres...
Unexpected $42 Charge From Myqı Sparks Billing Dispute

I made a one-time test payment on the Myqı website and believed that my card would only be charged for that single transaction. However, when I checked my bank card activity six days ago, I discovered that an additional $42 had been charged without my knowledge or authorization. I never requested or...
Myiq.com Credit Card Fraud Complaint and Refund Demand

At 4:14 a.m. on February 15, a charge of $43 was processed on my Denizbank credit card through a website called Myıq.com without my knowledge or authorization, and the money was withdrawn from my account. I did not give any consent for a membership, subscription, or purchase on this website. I am r...
MYIQ.COM/SYD Complaint Letter

I recently discovered that MYIQ.COM/SYD has taken two payments from my Westpac Everyday account for subscriptions that I never agreed to. The first payment of $48.99 was taken on 9 January, and the second payment of $48.99 was taken on 13 February. I did not authorise any subscription with this comp...
Cancellation Of Unrequested Monthly Subscription To MyIQ

I used the MyIQ intelligence test once on my iPhone on 8 January 2026 from Israel. At that time I was not clearly informed that I was entering into any kind of recurring or monthly subscription, and I did not knowingly approve such an arrangement. After this single use, I have now discovered that I ...
My IQ Online Test Leads to $43 Unauthorized Transaction

On February 8, 2026, at 2:49 a.m., I noticed that my Akbank card was charged $43 in connection with the My IQ website, without my knowledge or permission. I was not presented with any approval screen, notification, or clear agreement regarding these charges. I had previously only taken a single tes...
MyIQ Payment Without My Permission
I am writing regarding unauthorized charges linked to an IQ test purchase from MYIQ / SG IQ Institute. I once bought an IQ test from them, with the clear understanding that it was a one‑time purchase and not a subscription. Despite this, SG IQ Institute has withdrawn 327.48 SEK from my account, and ...
Unwanted Subscription With Myiq That Was Not Consented For
Today I noticed that an amount of 29.99 was withdrawn from my bank account for a MyIQ subscription that I did not knowingly consent to. Although I have previously created an account and used MyIQ, I did not agree to any paid subscription or recurring payment. After seeing the charge, I contacted my ...
MyIQ Started A Subscription And Charged My Card Without Consent

I took an IQ test on the myıq website on January 3 by paying $1, thinking it was a one-time payment only for the test. Without any clear information or notice about a subscription or recurring payments, myıq automatically started a subscription for me. I realized on January 7, 2026, that a subscript...
I would like to cancel the subscription immediately.
MyIQ automatically extended my trial without informing me in advance or requesting my consent. I need assistance!
I want to cancel the subscription. I was not informed that this was a subscription. I feel cheated.
This subscription was supposed to be canceled! I had no idea that this was not a one-time payment. Please cancel the recurring subscription as soon as possible.
Thank you for help