To cancel your MyIQ plan, go to the Cancellation Portal, enter your email address and approval code, and then click for Cancel.
You can use it as long as you pay for it, but you have to cancel before the restart date to avoid being charged again.
If you signed up through Apple or Google Play, stop your subscription in the App Store or Play Store, not on MyIQ. To stop auto-renew, go to the store's manage-subscriptions page and follow the steps.
You can email [email protected] or use their 24/7 support chatbot to get help or challenge charges. The "I didn't authorize a subscription" path is another way to ask for a review or a refund.
❗ Please feel free to share your experience if none of the above ways work. It's also possible to make a complaint on our page.
Related Complaints
Failure To Cancel MyIQ Subscription
I am writing about an issue with the MyIQ Helpline subscription, which I accessed from New Zealand via my computer on the Slingshot network. I requested cancellation of this subscription on or about 30 November, several times since then, but MyIQ has still not cancelled it and continues to make this...
How My IQ Charged Me Twice Without Permission After a Single Trial Payment

On December 2, 2025, I made a one-time trial payment on a site called My IQ using two different email addresses—but only one of my bank accounts. I completed this payment through my Halkbank account. Although my intention was only to try the service once, $30 was withdrawn twice from my account with...
Myiq Charged Me Without Permission After Supposed One-Time IQ Test Fee

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Complaint To MyIQ On Misleading And Finally Charging Me €29.99
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
MyIQ.com Unauthorized Subscription Charge - Refund Request

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MyIQ Unauthorized Charge After Test Payment - Refund Requested

I recently used MyIQ’s test/quiz service and clearly agreed only to a single charge of €0.50 on my credit card. Despite this, MyIQ went on to charge a second €0.50 and an additional €29.99 without my permission on my credit card today. I did not receive any service in return for these extra amounts ...
Myiq Charged My Card Without Consent After Simple IQ Test

An unauthorized charge of $33 was made to my credit card on 22.11.2025 through a website called “Myıq,” which offers IQ tests. I only accessed the site to take an IQ test, and I did not see any membership approval, subscription notice, or paid-service disclosure. I never gave permission for my card ...
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MyIQ Team Made Unauthorized Charges Including a 29.99 EUR Payment

On November 2, 2025, I authorized a charge of only 0.5 EUR (25.66 TL / $1) on the Myıq Team website for a simple IQ test. However, on the same day, another unauthorized 0.5 EUR charge was made to my card, and then on November 9, 2025, an additional unauthorized charge of 29.99 EUR (1508.58 TL / $34)...
MyIQ Hidden Subscription Charges After Test Without Warning

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MyIQ Charged a Membership Fee I Never Approved
I made a $1 test payment on Myıq solely to try out the system. Other than this test payment, I did not approve or consent to any membership. Despite this, on November 25, a $34 membership fee was charged to my card ending in 6023 without my knowledge or authorization. I never approved this high-val...
Seeking Refund for Unauthorized MyIQ Charge

On 17.11.2025, I took an IQ test on the Myiq website and paid the required fee. I believed it was a one-time payment, but it turns out an ongoing subscription was created without my knowledge. On 24.11.2025, $30 was withdrawn from my account without my consent. After noticing the charge, I contacte...
Seeking Refund and Cancellation for Unauthorized MyIQ Subscription

I previously made a payment in dollars on the website Myiq.com/US by my own choice. However, on November 24, 2025, when I checked the authorization transactions on my Ziraat Bank credit card, I noticed that an additional $29.99 had been charged without my knowledge or consent. I did not approve this...
MyIQ Unauthorized Charge After One Time IQ Test - Payment Refund Request

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MyIQ Keeps Charging Me After I Cancel Test Subscription

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MyIQ Attempted High Charge Despite Only Paying for IQ Tests

On 23.11.2025 at around 22:07, I used the Myiq website solely to take an IQ test and paid two separate test fees. Aside from these two payments, I did not purchase any subscription, membership, or additional service from the site. Despite this, my card is currently showing a pending transaction of $...
MyIQ Renewed Membership Without Permission and Charged 29 USD

I previously purchased what I believed to be a one-time membership on the Myiq website. However, on November 21, 2025, my membership was renewed without my approval, notification, or request, and 29.00 USD was charged to my Denizbank card. When I purchased the membership, there was no clear warning...
MyIQ Processed Unauthorized Payment — Card Now Blocked for Security

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MyIQ.com Charged €29.99 After €1 IQ Test - No Clear Subscription

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Unauthorised High Withdrawal from myIQ After One-Time Test

On September 27, 2025, I purchased a one-time IQ test on the myIQ site. Today I discovered a withdrawal from my account. During the purchase I was given no notice of any subscription or recurring payment, and I certainly never approved one. The withdrawal from my İş Bankası debit card has caused me ...
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Why are funds being withdrawn from my account without my consent? I demand that €29.99 be returned to my account and that automatic payments be disabled! I did not subscribe to MyIQ website or give any consent for recurring payments. I consider your actions fraudulent! First, a charge of €0.50 is re...
MyIQ Site Promised a Free IQ Test but Asked for Payment

Today, I took a test on the website Myiq from my Android phone using the Chrome browser after it advertised a free IQ test. After completing the test, I was asked to enter my email address in order to see the results. Then, I was informed that I needed to purchase a paid membership to access my scor...
MyIQ Unauthorized Subscription Charge - Refund Demand After One Time Test

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MyIQ Website Promised Free Test Then Tried to Withdraw €29.99

Two days ago I paid €1 on the MyIQ website to take a free IQ test from my Android phone (using Chrome). I only wanted the test result. During purchase or afterwards, I was not informed of any subscription or automatic payment. Today, however, I noticed an attempted withdrawal of €29.99 from my bank ...
Suspicious Myıq Charge on Card — Refund and Fraud Investigation Request

On November 8, 2025, at 4:35 a.m., a $17 transaction was made on my Myıq credit card without my knowledge or consent. The transaction description only says “a transaction has been made” and includes no additional details. I have never registered for Myıq, nor did I authorize any payment of this kind...

MyIQ automatically extended my trial without informing me in advance or requesting my consent. I need assistance!
Ich möchte das Abo sofort kündigen