To cancel your MyIQ plan, go to the Cancellation Portal, enter your email address and approval code, and then click for Cancel.
You can use it as long as you pay for it, but you have to cancel before the restart date to avoid being charged again.
If you signed up through Apple or Google Play, stop your subscription in the App Store or Play Store, not on MyIQ. To stop auto-renew, go to the store's manage-subscriptions page and follow the steps.
You can email [email protected] or use their 24/7 support chatbot to get help or challenge charges. The "I didn't authorize a subscription" path is another way to ask for a review or a refund.
❗ Please feel free to share your experience if none of the above ways work. It's also possible to make a complaint on our page.
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Unauthorized Transaction Of MyIQ - I'm Requesting A Full Refund

On July 13, 2026 at around 2:00 a.m., I noticed a charge of $31.97 from “Myiq.comny” on my account, which I did not auth...orize. At that time, I was asleep and I have never knowingly made a purchase from, or created any subscription with, this company. I contacted my bank/card provider about this tran...
MyIQ Unauthorised Subscription

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MYIQ.COM Subscription Charged €30 Without Clear Notice, Need Refund

I registered on the MYIQ.COM/US site on 05.07.2026 to complete a test/quiz and later realized that I had been signed up ...for a paid subscription without clear information that it was a recurring service. For this subscription, 30 EUR has already been charged from my bank account. I did not intend to ...
MYIQ COM Subscription Started Without My Approval

I am submitting this complaint regarding an amount of 29.9 EUR (158.87 lei) charged by MYIQ COM/US on 18.06.2026, withdr...awn from my Garanti Bank card, without my consent and without me placing any subscription order. I did not request, sign up for or authorize any subscription or service from MYIQ C...
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Hongkong Quxin Technology Keeps Charging $6 a Month After a Free IQ Test

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I clicked on a MyIQ advertisement online recently and decided to try it out just for fun. The ad led me to make a small ...payment of $0.54 via Apple Pay, which was charged to my US Chase debit card. I made this payment around May 21, 2026, with the clear understanding that it was a one-time charge onl...
MyIQ Recurring Card Charges Without Subscription Consent
I am filing a complaint about repeated withdrawals from my bank card by MLT ST JULIANS MYIQ COM EU without my explicit c...onsent for a subscription. The charges are made monthly to my card issued by DSK Bank Bulgaria, with the following transactions already taken: on 15 December 2025 (transaction B431...
Canceling My MyIQ Subscription

I have been using the MyIQ mobile app with the email address patti.***[email protected] and have been trying to cancel my sub...scription for about two months. However, there is no visible option in the app that allows me to cancel my account or subscription. During this period, I have also tried to reach M...
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MYIQ Charged My Card Without Consent After €1 IQ Test Fee
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MyIQ Charging My Visa Card Monthly Without Authorization

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MyIQ Has Been Charging My Garanti Bank Card €30 Every Month Since January

I recently discovered that my Garanti Bank credit card has been charged every month from January 2026 through the end of... May 2026 under the description "Entertainment / Hobby MyIQ.COM/US," with each charge amounting to approximately €30 — for example, a charge of approximately €29 on January 19, 202...
MyIQ Trial Turned Into Paid Subscription Without Clear Consent

On 16-05-2026 my trial for the MyIQ IQ test was automatically converted into a paid subscription and €29.99 was charged ...via Apple Pay without informing me in advance or asking for my explicit consent. I was not clearly notified that the trial would turn into a paid subscription, nor was any reminder...
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Cancel Subscription Of MyIQ App
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MYIQ Subscription Cancellation Issue – No Option to Cancel

I have a monthly subscription of €29.99 with MYIQ.COM/EU, which is being paid via my debit card in Ireland. I no longer ...wish to use this service and want to cancel my subscription outright with immediate effect, as I do not want to pay any more money for these services. I have searched on the MYIQ.C...
MyIq Charged €29.99 Without Consent After €1 IQ Test Offer

I recently completed an IQ test promoted via Facebook by a company called MyIq. At the beginning I was clearly informed ...that the test would cost 1 €, and I agreed to that amount. After finishing the test, I was told that in order to receive an explanation of the result, an additional payment was req...
MyIQ Fully Refund, And Cancelation Of Any Subscription

I discovered that I have been charged £29.99 on 23.04.2026 for a Myiq app subscription that I did not authorise. I never... knowingly started any trial or subscription in the app, and I was not informed clearly that I would be charged this amount. I request that this unauthorised subscription be cancel...

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