MyIQ auto-renewed my trial, how can I cancel it?

3668 Display
profile
1 Follower
2 Comments 64 Complaints 3668
Xolvie
Xolvie Resolution Specialist August 12, 4:22 pm

To cancel your MyIQ plan, go to the Cancellation Portal, enter your email address and approval code, and then click for Cancel.

You can use it as long as you pay for it, but you have to cancel before the restart date to avoid being charged again.

If you signed up through Apple or Google Play, stop your subscription in the App Store or Play Store, not on MyIQ. To stop auto-renew, go to the store's manage-subscriptions page and follow the steps.

You can email [email protected] or use their 24/7 support chatbot to get help or challenge charges. The "I didn't authorize a subscription" path is another way to ask for a review or a refund.

❗ Please feel free to share your experience if none of the above ways work. It's also possible to make a complaint on our page.

Vote
2 Comments
Susan
Susan
October 08, 1:34 pm

MyIQ automatically extended my trial without informing me in advance or requesting my consent. I need assistance!

1
Marika
Marika
December 10, 3:47 pm

Ich möchte das Abo sofort kündigen

Vote

Related Complaints

Failure To Cancel MyIQ Subscription

Paul
December 07, 6:44 am
-

How My IQ Charged Me Twice Without Permission After a Single Trial Payment

Gökhan
December 02, 10:24 pm
-

Myiq Charged Me Without Permission After Supposed One-Time IQ Test Fee

Ayşe
December 01, 3:59 pm
-

Complaint To MyIQ On Misleading And Finally Charging Me €29.99

Valere
December 01, 3:17 pm
-

MyIQ.com Unauthorized Subscription Charge - Refund Request

Madonna
December 01, 12:59 pm
-
myiqcom-unauthorized-subscription-charge-refund-request-1.jpg

MyIQ Unauthorized Charge After Test Payment - Refund Requested

Fr.
November 30, 4:04 am
-
myiq-unauthorized-charge-after-test-payment-refund-requested-1.jpg

Myiq Charged My Card Without Consent After Simple IQ Test

Necdet
November 30, 12:45 am
-

MyIQ Unauthorized Withdrawal From My Credit Card

Gökhan
November 27, 12:34 am
-

MyIQ Team Made Unauthorized Charges Including a 29.99 EUR Payment

Gökhan
November 27, 12:33 am
-

MyIQ Hidden Subscription Charges After Test Without Warning

sabine
November 26, 9:41 am
-

MyIQ Charged a Membership Fee I Never Approved

Baran
November 26, 2:16 am
-

Seeking Refund for Unauthorized MyIQ Charge

Beyza
November 25, 8:08 pm
-

Seeking Refund and Cancellation for Unauthorized MyIQ Subscription

Muhammet
November 25, 12:27 pm
-

MyIQ Unauthorized Charge After One Time IQ Test - Payment Refund Request

Kelli
November 25, 6:47 am
-

MyIQ Keeps Charging Me After I Cancel Test Subscription

Arnold
November 24, 1:36 pm
-

MyIQ Attempted High Charge Despite Only Paying for IQ Tests

İlker
November 23, 10:46 pm
-

MyIQ Renewed Membership Without Permission and Charged 29 USD

Tuba
November 23, 10:20 am
-

MyIQ Processed Unauthorized Payment — Card Now Blocked for Security

Ceren
November 23, 7:18 am
-

Unauthorised High Withdrawal from myIQ After One-Time Test

Melis
November 15, 5:12 pm
-

MyIQ Hidden Subscription For An Online Test

Towa
November 15, 11:44 am
-
MyIQ Hidden Subscription For An Online Test

MyIQ Site Promised a Free IQ Test but Asked for Payment

Burak
November 14, 3:56 pm
-

MyIQ Website Promised Free Test Then Tried to Withdraw €29.99

Sudenaz
November 11, 12:28 am
-

Suspicious Myıq Charge on Card — Refund and Fraud Investigation Request

Meltem
November 08, 8:31 am
-
58100
(12 reviews)