Through the Mspy website, I purchased a one-time package for $1 on my iPhone after a one-day trial. However, without my knowledge or consent, $23 was charged to my credit card last night and a monthly subscription was started.
I was never shown any notice or confirmation screen stating that the subscription would automatically renew, and I absolutely did not give permission for recurring payments.
My account is registered under the email address f***********@icloud.com**. I tried to contact customer support, but I was unable to reach anyone. I have also seen that many other users are experiencing the same issue and have similar complaints.
I request the immediate cancellation of my subscription and a full refund of the $23 that was taken from my card without authorization. Otherwise, I will pursue legal action.
On August 26, 2025, I purchased a one-day trial program from mspy using my email address a********@gmail.com**, paying $1. However, I was not able to use the service at all and did not log in again afterward. When I reviewed my credit card statement in September, I noticed that $22 had been withdraw...
I purchased a subscription through Mspy. However, I noticed from my statements that on September 6, 2025, $22 was withdrawn from my account without my knowledge or consent. I completed the subscription process using my email address a************@gmail.com**. I tried to reach Mspy customer service b...
I originally downloaded the Mspy app for one month of use and started a subscription. The first payment of ₺672.43 was processed correctly. However, even though I repeatedly requested to cancel my subscription via email, Mspy has continued charging my Yapı Kredi card without my consent. On September...
I purchased a 1-day trial subscription from Mspy, which was clearly advertised at ₺38 during checkout. However, immediately after completing the payment, the charge suddenly increased to ₺2,000 without my consent. The terms stated that if I didn’t cancel within 24 hours, the plan would automatically...
I wanted to try the Mspy app with a ₺34 one-day trial subscription, but instead, I was shocked to see that ₺1334.50 was charged to my bank account without my permission. I only intended to test the app for one day. I never authorized this full payment, nor did I knowingly provide my card or banking ...
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