I purchased an MSPY membership on [purchase date not provided] by paying $[amount not specified] to monitor my child’s phone usage. Unfortunately, from the very beginning, I was unable to use the application. The service did not work as promised, and I encountered constant technical issues.
Since then, I have tried countless times to reach MSPY’s customer support. I could not reach them through the phone number provided, and my emails have gone unanswered. Despite my repeated attempts to resolve the issue, I have received no assistance and no explanations.
This has caused significant emotional stress and frustration. I paid for a service that I could not use, and I feel ignored and neglected as a customer. I explicitly request the immediate cancellation of my MSPY membership and a full refund of the payment made.
If this is not resolved promptly, I will be forced to pursue legal action.
On June 8, 2025, I purchased the MSPY parental control service’s 3-month plan for ₺1205.71. Unfortunately, the service turned out to be completely misleading and did not meet our needs. The features promised on the website were not accessible without paying an additional subscription fee for the pho...
I purchased the MSPY monitoring service on [purchase date not provided] by paying a significant amount. My main purpose was to monitor WhatsApp activities as advertised. However, since activating the service, I have been facing a constant 422 error whenever I try to access WhatsApp tracking. Despit...
Please cancel my MSPY membership with the number 9256033. I have sent two emails, but the cancellation has not been processed. I have no interest in acquiring any additional membership or product. I would like to exercise my right to withdraw and request the cancellation of my subscription, as well ...
I requested a refund from Mspy because I couldn’t access the target user’s information as promised, making the app unusable for me. Despite explaining that I’m not using the app and asking for my money back, they refused to process my refund. To make matters worse, the payment was taken from my acco...
I purchased an MSpy subscription on January 17, 2025, to monitor my child’s social media activity. However, after realizing the app didn’t meet my expectations, I decided not to use it at all and immediately requested a refund. Despite this, MSpy charged my credit card ₺1,169.99 and ₺989.98, totalin...
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