Cannot Reach Mspy Support After Noticing an Unapproved $22 Charge

Ayşegül
MSPY
64

I purchased a subscription through Mspy. However, I noticed from my statements that on September 6, 2025, $22 was withdrawn from my account without my knowledge or consent. I completed the subscription process using my email address a************@gmail.com**. I tried to reach Mspy customer service but was unable to contact anyone or receive any support. This is the first time something like this has happened to me, and I never approved any automatic renewal or additional payment.

I request that my subscription be canceled immediately and that the amount withdrawn be refunded to me. I am expecting urgent support regarding this issue.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

My mSpy subscription was automatically renewed with unresponsive support; how can I quickly get mSpy to address it?

16 Complaint

I was overcharged for an mSpy subscription, How can I easily resolve it?

93 Complaint

Similar Complaints

Mspy Refusing Refund After Billing Me for a Service I Never Used

Ali
MSPY
57

On August 26, 2025, I purchased a one-day trial program from mspy using my email address a********@gmail.com**, paying $...

I Report Unauthorized Charges From Mspy Despite Canceling My Subscription

Engin
MSPY
175

I originally downloaded the Mspy app for one month of use and started a subscription. The first payment of ₺672.43 was p...

Unauthorized Charges by Mspy, No Service Received and No Refund Response

Esin
MSPY
457

I subscribed to Mspy, a remote phone tracking service, on July 28, 2024. Initially, a single payment was taken, but late...

Can’t Reach mSpy Support After Unauthorized $32 Charge

Sevdanur
MSPY
62

On November 12, 2025, an unauthorized withdrawal of $32 was made from my card without my knowledge or consent. I am usin...