On September 17, I paid $1 for a one-day package on the official Mspy website using my credit card. However, immediately afterward, a second charge of $17 was withdrawn from my card even though I did not approve any additional payment. I selected only the lowest one-day package and did not take any further action, so I do not understand why this high second charge was taken.
I had not even downloaded or logged into the application after purchasing it, yet the payment was charged anyway. When I later tried to access the app, it kept requesting another payment, so I was never able to use the service at all. I contacted Mspy customer service multiple times; they only offered to refund one-quarter of the total amount. Even though I objected, my request was rejected.
I ended up paying a total of $18 (the $1 package fee plus the additional $17) for a product I could not use. I request a full refund of the entire amount I paid.
On August 26, 2025, I purchased a one-day trial program from mspy using my email address a********@gmail.com**, paying $1. However, I was not able to use the service at all and did not log in again afterward. When I reviewed my credit card statement in September, I noticed that $22 had been withdraw...
About an hour ago, I attempted to purchase a one-day trial package from the Mspy.mobi application. The price was shown as $1, but after paying with my bank card, an additional $17 was withdrawn from my account. I was never able to use the application and could not access the service at all. My trans...
While trying to purchase a daily package on the Mspy app from my iPhone, $1 was shown as the price, but $17 was withdrawn from my account instead. The payment was made today using my Ziraat Bank debit card directly through Mspy’s website. I do not have any customer or order number, but I did take a ...
On October 29, 2025, at 7:30 p.m., I subscribed to the Mspy app for my Android device. Only the stated fee of $1 should have been charged, but instead, my account was debited for $4, $47, and $18, resulting in a total unauthorized withdrawal of approximately $69. Despite these charges, my subscripti...
I wanted to try the Mspy phone monitoring app and purchased what was supposed to be a 1-day trial. But instead of charging the expected amount, they withdrew far more money from my account—without any clear notice or consent. I never agreed to the amount they took. What’s worse is that I couldn’t e...
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