As I was playing the latest update of Mobile Legends, came across a persistent in-game glitch. How can I effectively report this bug?

I play Mobile Legends: Bang Bang on the Android platform under the username “spoiler.” Recently, I’ve been facing a serious system bug in the Grandmaster, Master, and Epic ranks. Even though the game is fully updated to the latest version, the matchmaking system assigns bots to the roaming (support)...

On September 26, during the “New Season—Diamonds for One Hundred Players” event in the game Mobile Legends: Bang Bang, I won 500 diamonds. As of today (October 17), the diamonds still have not been delivered to my account. My in-game user ID is: 1161910860 (4361). When I contacted customer service ...

Since June, I’ve been experiencing a major issue while playing Mobile Legends: Bang Bang on my Android device. Whenever I send messages during live streams, none of them appear in the chat. This problem happens across all live streams, every single day. Because of this, I can’t talk with friends or ...

I contacted Mobile Legends customer service, but no one is helping, no one cares, and even the managers are not paying attention. All my efforts have been wasted; my life and childhood were spent on this game, but it has all turned out to be a waste of time. The matchmaking system is broken, and I r...

While playing Mobile Legends: Bang Bang on my Android device, the game suddenly froze mid-match and then kicked me out. After that, when I tried to log back in, the game attempted to load, but it displayed an error message and restarted from the beginning. I am now completely unable to access the ga...

I’ve been experiencing a serious matchmaking issue in Mobile Legends for about two years now. I’m constantly being matched with teammates who don’t know how to play properly and perform extremely poorly, while the opposing teams always consist of strong and skilled players. This has completely ruine...

On August 27, I purchased a 50+50 diamond pack in the Mobile Legends game using my Android device through Google Play. The payment was processed successfully, and the money was deducted from my account, but the diamonds were never credited to my game account. My in-game username/ID is 1804064442 (54...

I play Mobile Legends on my Poco X6 Pro Android device, and for the past week, I have been unfairly receiving repeated “inappropriate chat” penalties. In just one week, I was hit with this punishment at least 10 times, even though I never typed anything in the chat during those matches. These bans a...

I play Mobile Legends on my Xiaomi Poco F7 using the Android platform. My device fully supports 120 FPS, yet the game does not display the 120 FPS option in the settings. I recently installed the game, and this problem occurs only with Mobile Legends—other games on my phone allow 120 FPS without any...

I recently purchased the Soul Reaper Hanabi skin in Mobile Legends, but despite completing the payment successfully, the skin is not showing up in my collection or in-game. I checked multiple times, restarted the app, and even refreshed my account — still nothing. This is unacceptable for a paid ite...

I’m reporting a serious issue I experienced in Mobile Legends related to the profile photo system. I initially uploaded a private, inappropriate photo of myself to my Mobile Legends profile by mistake. Realizing the error immediately, I replaced it within 20 seconds with a childhood photo of my girl...

For the past four days, I’ve been experiencing a frustrating issue in Mobile Legends: Bang Bang. Every time a match ends and I try to return to the lobby, the game either freezes on the post-match screen or shows me in the lobby while my friends still see me stuck on the results page. This bug is s...

I have a Xiaomi Note 13 Pro, and it runs all my games smoothly at 120 FPS with a 120 Hz refresh rate. However, after the latest Mobile Legends update, the game no longer supports 120 Hz. No matter what I try, I can’t fix this issue. This really frustrates me because the gameplay feels worse and less...

After the May 14 update, my Xiaomi Poco X6 Pro started showing an error saying that 90/120Hz is not supported in Mobile Legends: Bang Bang. This issue never existed before the update. My phone is powered by the Mediatek Dimensity 8300-Ultra chipset, which is fully capable of high refresh rate gaming...

I recently installed Mobile Legends: Bang Bang (MLBB), but I can’t even get into the game properly. It freezes on the character selection screen. After I choose a hero, it starts loading, reaches 100%, and then just stays stuck. I’ve waited over 30 minutes, tried selecting different characters, and ...

I’ve been playing Mobile Legends since it first launched, and I’ve never encountered a problem this frustrating—until now. Out of nowhere, my character became stuck in Twilight Mode and won’t reset. No matter what I do—restart the game, reboot my phone, reinstall the app—the issue remains the same. ...

I used to love playing Mobile Legends, but the latest update has completely ruined the experience for me. My Samsung A25 5G, powered by the Exynos 1280 processor with an Antutu v10 score of 480,000, used to run the game smoothly at 90 FPS. After the recent update, the FPS dropped to 60—and now it ca...

Hello, I just installed Mobile Legends for the first time and was really excited to start playing. But right at the beginning, I’m already facing a serious issue. During the tutorial phase, the game prompts me to choose from Dyroth, Vex, and Layla. I select a hero, and everything loads up to 100%—th...

I’ve been playing Mobile Legends (MLBB) with a friend regularly, but there’s a strange issue we can’t figure out—my friend can’t see any of my emojis during matches. We’ve checked everything: all in-game resources have been downloaded on both sides, and we’re both running the latest version of the g...

Hello Mobile Legends team, I’ve been a loyal player for a long time, but now I’m facing an issue that’s making me extremely anxious and frustrated. I can’t log into the game at all. Every time I open it, the screen says “Extracting resources, please wait”—but no matter how long I wait, nothing happe...

I’m extremely frustrated with Mobile Legends right now. I downloaded the game, but after reaching the character selection screen, it completely freezes. No matter which character I choose, the screen just stays stuck. I even waited for half an hour, thinking it might load eventually, but nothing hap...

I downloaded Mobile Legends: Bang Bang and was excited to play, but I’ve been completely stuck on the character selection screen. After picking a hero, nothing happens — I’ve tried multiple characters, waited over 30 minutes, and still, the game refuses to load any further. I even attempted to rein...

I’ve only been using my Xiaomi 14T Pro for a week, and everything was going smoothly—until now. For the first 7 days, I could easily play Mobile Legends at a smooth 120 FPS. Then on March 26, a new update rolled out, and ever since, the game is locked at 60 FPS. This happened only in Mobile Legends—...

I’ve been using the Redmagic 8S Pro (Snapdragon 8 Gen 2, 3.36 GHz) for just two weeks, and before the March 11 update, everything was working perfectly. I had access to the Ultra refresh rate option and was playing Mobile Legends at a stable 120 FPS with no issues. But after the update, even though ...

I’m having a serious issue with Mobile Legends Bang Bang’s credit score system. A while ago, I had to leave a match unexpectedly, which dropped my credit score to 86. I understood the penalty and immediately started playing classic matches to improve it. After one match, it went up to 89—so far, so ...