I would like to report a serious issue I experienced in Mobile Legends: Bang Bang. Recently, the game displayed a warning stating that players could not log in for a period of time due to a fire-related incident affecting the servers. Just one day before this happened, I had purchased two Naruto skins in the game. I bought these skins on approximately 05/06 at around 7:05 PM and spent diamonds to obtain them.
Today, I was finally able to log back into the game. However, I discovered that the Naruto skins I purchased are no longer visible in my account. In addition, the diamonds I spent to purchase those skins have not been returned to my account either. I am currently using account ID 246636941 (4054), and the issue is occurring specifically on this account.
I request that my missing Naruto skins be restored to my account immediately and that the transaction records related to these purchases be reviewed if necessary. I also ask that the missing skins and the diamonds spent on them be corrected and restored as soon as possible.
I recently purchased in-game diamonds in Mobile Legends: Bang Bang, but the diamonds never appeared in my account. To make matters worse, the transaction can’t be reversed either. I’ve already emailed both Mobile Legends support and Mobile Legends Info, but I haven’t received any meaningful response...
I have been playing Mobile Legends: Bang Bang since 2017 and I own 7 Legend skins, almost all collaboration skins, almost all series skins, almost all Collector and Epic skins, and many other expensive skins as well. Of course, I also own all the Special, Elite, and Basic skins. I also have nearly a...
In Mobile Legends: Bang Bang, I experienced a serious issue involving my Bang Bang cards on May 8, 2026, at approximately 4:30 PM. I had collected and saved 15 cards in the game. However, I accidentally tapped on one of the cards, and in order to prevent it from opening, I immediately exited the gam...
In Mobile Legends, I purchased the Suyou Sasuke skin through the App Store on May 6 for approximately $78. In addition, I also purchased 600 diamonds for approximately $10. However, when I logged into the game today, on May 8, I discovered that both the Suyou Sasuke skin and the 600 diamonds had com...
My Mobile Legends: Bang Bang account on my Android device was accessed without my permission, and unauthorized modifications were made to the game models. Skins that I do not own were used on my account, and I did not perform any of these actions. After my account was banned, I was unable to change ...
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