For about a week now, the “Translate” button that used to appear in the top left corner of the MEXC mobile app has disappeared. Because of this, I can no longer translate the app content into Turkish (TRNC Turkish). I’ve already tried all standard fixes — updated the app, closed and reopened it, ev...
MEXC has unfairly frozen my account balance under the so-called “risk control” process, and I’ve been told that they can hold my funds for up to one year without justification. This is completely unacceptable and has caused me serious financial inconvenience. Under the pretext of risk control, MEXC...
On October 15, 2025, around 3:00 AM, I placed a SUI/USDT futures trade on the MEXC app. After completing the transaction, I checked my account and discovered that my entire 100 USDT balance had disappeared — without any warning, alert, or liquidation notice. There was no reason for my position to b...
I use the MEXC Global app on my Reeder S19 S Pro phone. For the past four days, the Turkish language option has disappeared, and the translation feature no longer works. I’ve tried several fixes — uninstalling and reinstalling the app, logging out and back in, and changing the in-app language settin...
I submitted a withdrawal request of $2,100 from my MEXC exchange account to my crypto wallet, but it has been almost a month, and the transaction still hasn’t been completed. On top of that, my account has now been restricted. When I contacted customer support, they first told me to wait for a month...
At the time shown in the screenshot, the MEXC exchange liquidated my position of approximately $50 (opened with 1X leverage) by falsely showing that the price had dropped to $15.83 between 00:58 and 00:59, even though such a price never appeared on the chart. How can we possibly trust this exchange...
In the MEXC mobile app, the “Translate” button that used to appear in the top-left corner has been missing for the past two days, and because of this, I can no longer translate content into Turkish (Northern Cyprus). I’ve updated the app, restarted it, and even uninstalled and reinstalled it, but th...
On October 12, 2025, my MEXC account was frozen without any prior warning. I had a balance of approximately $863, and all of my open trades were already closed. After the freeze, I only received a message stating that a “risk analysis” was being conducted. When I contacted customer support, they sim...
On October 10, 2025, I experienced a major issue while trading Obol Coin futures on the MEXC exchange. A wick reached the 0.08619 level, even though my liquidation price was 0.08467 — yet the “fair price” somehow touched that level and liquidated my position. Immediately afterward, the price spiked ...
I’m experiencing a serious language issue with the MEXC app on my Infinix X6731B Android phone since installing the latest update. When I first open the app, it launches in Turkish, but after about 5–6 minutes, all menus and notifications automatically switch back to English. Although the language s...
On October 11, 2025, during the night hours, unauthorized access was made to my MEXC account, and at 09:48, a total of 4,599.5 USDT in my spot wallet was transferred to another account without my knowledge. My account was accessed through an old email address I had previously deleted, and all my fun...
I transferred cryptocurrency worth about 3 USDT from my wallet to MEXC, expecting the funds to be credited to my MEXC exchange account. Unfortunately, the funds have not appeared, and I still don’t know why the crypto hasn’t arrived even until now.
On October 10, 2025, at around 12:00 AM, while trading futures on the MEXC exchange, I noticed that my position was closed before reaching the liquidation price. As a result of this incident, I suffered a financial loss of $1,064. I contacted MEXC customer support via email, but I haven’t received ...
After the latest update of the MEXC Exchange app on my Android phone, the Turkish Republic of Northern Cyprus (KKTC) option was removed. Previously, the app offered both Turkish and KKTC options, but after today’s update, the KKTC option has completely disappeared, and the app’s language automatical...
I tried to close my account through the MEXC mobile app, but the process could not be completed. The system says that I cannot delete my account because I made a P2P transaction within the last 72 hours. However, I did not perform any deposit, withdrawal, or transfer during that period. There is no...
On October 6, 2025, around 3:00 PM, I tried to close my COAI/USDT futures position via the MEXC iOS app. While my position was around -30% to -40%, I repeatedly pressed the “Quick Close” button, but the order didn’t execute, and the system didn’t respond at all. The price was nowhere near the liquid...
On September 17, 2025, I was trading futures on the ETH/USDT pair via the iOS app on the Mexc platform. When my position was about $6,500 in profit, I tried to close it, but despite attempting 8–10 times, the system froze and gave no warning message. The screen was frozen for about 10 seconds, durin...
On September 16, 2025, I attempted to withdraw USDT from my MEXC exchange account to my Gate.io account. Although I correctly entered both the SMS verification code and the Gmail code, the system repeatedly showed the following error messages: “The email address has been registered” “The SMS verif...
On September 9, 2025, I deposited 100 USDT into my MEXC exchange account under a promotion that clearly stated I would receive a $200 bonus after meeting the deposit requirement. I followed all the rules and conditions of the campaign exactly as instructed. However, despite completing the process c...
On September 13, 2025, at 05:25 AM, I deposited 3,000 TL into my MEXC account using the mobile app. Shortly after, I canceled the transaction. However, despite the cancellation, the money has not been refunded to my bank account. It has been more than 2 hours, and I am still waiting. I contacted ME...
I have been a user of the MEXC exchange since 2025, and my account was suddenly restricted under the vague reason of “account under review.” At first, the restriction was set for 1 month, but later it was extended for another full year without any explanation or justification. During this entire pe...
On August 29 at 09:39, while trading the NUM/USDT pair in futures mode on the MEXC mobile app, my balance was completely wiped out before even reaching the liquidation price. My account balance of approximately 1500 USDT instantly dropped to zero, and the funds are no longer visible in my account (I...
On August 27 around 14:50, I made a $200 transfer via the BEP20 network through MEXC. Unfortunately, this happened after I was contacted by the owner of a Telegram channel, who tricked me into believing I needed to set up integration to use a bot. They had me open TradingView, copy certain codes, an...
On August 26, 2025, I placed a market sell order for the SYM coin in the spot market on MEXC. Despite there being multiple buy orders at or below the price I set, my order did not execute. Shortly after, a large-volume buy order was placed at bottom prices, which artificially pushed the coin’s value...