I am writing to share my dissatisfaction with the recent experience I had with my Parimatch casino account regarding a 500 INR deposit that was not received for a long time. Although the problem has now been resolved and the money has finally reached my account, the delay and the overall handling of the situation were not good. During this period, the service quality I experienced from Parimatch was disappointing, and I did not feel properly supported while my money was pending. Because of this, I have lost trust in the reliability and speed of your service. I request that you review this case, improve the quality and responsiveness of your customer service for deposit-related issues, and ensure that such long delays do not happen again to me or to other users.
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