On October 26 at 11:28 a.m., I tried to withdraw USDT (BEP20) from my MEXC exchange account, but my account has been under risk control for nearly six months, preventing me from making withdrawals or trades. My account UID is 84428***. During this entire period, I have contacted customer service multiple times, but no solution has been provided, and the issue remains unresolved. There are 340 USDT left in my account, and I am unable to withdraw them. I also cannot make any purchases or sales from my account. To this day, MEXC has not sent me any written explanation or official email. I have submitted all required documents and completed my KYC (identity verification) process, yet my account remains locked and I am still struggling. I request that the risk control restriction be removed from my account and my remaining 340 USDT be released immediately.
For the past two days, I haven’t been able to make any transactions on my MEXC account (UID: 856*86) due to a “risk control” warning. I can’t withdraw funds or open any positions. I also wasn’t able to intervene in my open position, which caused me to lose 1000 USDT. At the moment, I also cannot acc...
For the past two days, I have been unable to perform any transactions on my MEXC Exchange account (UID: 85647***) due to a “risk control” warning. I cannot withdraw funds or open new positions, and I was also unable to manage my open position, which resulted in a loss of 1,000 USDT. Additionally, I ...
On 06/12/2025, the MEXC crypto exchange froze my funds, stating that it was due to risk control being triggered. I am confident that I did not violate any rules. In fact, there had been no trading activity on my account for several days prior, only some old orders that were placed two months ago. I ...
I have a serious issue with MEXC Exchange. My account was placed under a "control mechanism" and I was initially told it would be unlocked in one month. That deadline was May 7, 2025—but instead of restoring access, MEXC has now stated that my account will remain locked until April 2026. I provided...
Under the excuse of "risk control," my MEXC Exchange account with the UID number 76743754 has been closed. I don't know what risk they are talking about since I can't buy or sell anything and can't get my money out to trade somewhere else. Even after three days, I still can't get into my account. I ...