When I try to log in to my MEXC account, I’m not receiving the SMS verification code. I’ve been experiencing this issue since October 2025, and even though I’ve tried four different times so far, the same problem occurs every time. The last digits of my registered phone number are 159.
I haven’t been able to contact customer service yet. I request that the SMS verification system be fixed so I can regain access to my account.
I am unable to log into my MEXC account because SMS verification codes are not being sent to my phone. My email is correct, and the system recognizes it, but I am completely locked out because I never receive the SMS code needed for verification. I have tried multiple times and waited, yet no code ...
In the MEXC iOS app, the phone number registered to my account is an old number that I no longer use. When I try to add my new phone number to my account, the verification SMS is sent—due to security policies—to my old number, which I cannot access anymore. Because of this, I’m unable to update my n...
For the past two months, I’ve been unable to withdraw funds from my MEXC account due to a recurring SMS verification code error. Every time I attempt a withdrawal, the system fails to send the necessary code to complete the transaction. What’s especially frustrating is that this issue doesn’t occur ...
I need to update my phone number and email address on my MEXC Exchange account, but despite trying every possible method, I have not received any assistance. Currently, I cannot access my registered email or phone number, making it impossible to receive verification codes or secure my account prope...
