I've encountered difficulties trying to withdraw funds from my MEXC account to my bank. What might be wrong?

I have been financially harmed due to the deposit and withdrawal process I experienced on the MEXC exchange. First, I deposited funds into my account, and later I sent additional funds again in order to withdraw my money as MTL. MEXC accepted both the initial deposit and the later amount I sent, but...

I want to transfer the balance in my futures account on the MEXC exchange to my main account and withdraw my funds, but for about one week, I have been facing a system-imposed transfer restriction. I am unable to transfer my funds from the futures account to the main account, and I also cannot make ...

For the past two days, I’ve been experiencing a serious issue while trading on the MEXC exchange. When I open and close trades on several different coins, the full profit I earn is not being credited to my account. For example, even if my profit shows as $1 when closing a trade, only $0.20 is added ...

In February 2023, I purchased SEC coin on the MEXC exchange. Right now, my SEC coin balance shows as zero in terms of value, but the number of tokens still appears in my wallet. The coin was likely delisted, but I never received any notice, email, or in-app message from MEXC about it. I want to tra...

I am unable to complete deposit and withdrawal transactions on the MEXC platform. Even though I have sufficient balance in my account and my account is fully verified, both deposit and withdrawal attempts fail. This problem keeps happening, and none of my transactions go through. I’ve tried differe...

For the past two days, I haven’t been able to make any transactions on my MEXC account (UID: 856*86) due to a “risk control” warning. I can’t withdraw funds or open any positions. I also wasn’t able to intervene in my open position, which caused me to lose 1000 USDT. At the moment, I also cannot acc...

On October 26 at 11:28 a.m., I tried to withdraw USDT (BEP20) from my MEXC exchange account, but my account has been under risk control for nearly six months, preventing me from making withdrawals or trades. My account UID is 84428***. During this entire period, I have contacted customer service mul...

On October 9, 2025, I won $50 worth of Amazon stock in a free giveaway organized by MEXC. While the smaller prizes from the same event were credited to my account quickly, the main reward — the $50 Amazon stock — has still not been added to my account even after 14 days. When I contacted MEXC custo...

I had 4,460 WEB3DOLD coins in my MEXC account, and everything was fine until last week. Now, my balance suddenly shows $0, even though I haven’t made any trades, transfers, or withdrawals. There has been no unauthorized activity in my account, and I had already paid all required fees. My account UI...

For nearly three weeks, I haven’t been able to withdraw my 2,146 SFUND coins from my MEXC account. Although my SFUND balance still appears in my account, every time I try to withdraw, I receive an error message saying: “BNB Smart Chain (BEP20) withdrawal network suspended.” What’s even more frustra...

On October 15, 2025, around 3:00 AM, I placed a SUI/USDT futures trade on the MEXC app. After completing the transaction, I checked my account and discovered that my entire 100 USDT balance had disappeared — without any warning, alert, or liquidation notice. There was no reason for my position to b...

I submitted a withdrawal request of $2,100 from my MEXC exchange account to my crypto wallet, but it has been almost a month, and the transaction still hasn’t been completed. On top of that, my account has now been restricted. When I contacted customer support, they first told me to wait for a month...

At the time shown in the screenshot, the MEXC exchange liquidated my position of approximately $50 (opened with 1X leverage) by falsely showing that the price had dropped to $15.83 between 00:58 and 00:59, even though such a price never appeared on the chart. How can we possibly trust this exchange...

On October 6, 2025, around 3:00 PM, I tried to close my COAI/USDT futures position via the MEXC iOS app. While my position was around -30% to -40%, I repeatedly pressed the “Quick Close” button, but the order didn’t execute, and the system didn’t respond at all. The price was nowhere near the liquid...

On September 17, 2025, I was trading futures on the ETH/USDT pair via the iOS app on the Mexc platform. When my position was about $6,500 in profit, I tried to close it, but despite attempting 8–10 times, the system froze and gave no warning message. The screen was frozen for about 10 seconds, durin...

On September 16, 2025, I attempted to withdraw USDT from my MEXC exchange account to my Gate.io account. Although I correctly entered both the SMS verification code and the Gmail code, the system repeatedly showed the following error messages: “The email address has been registered” “The SMS verif...

On August 29 at 09:39, while trading the NUM/USDT pair in futures mode on the MEXC mobile app, my balance was completely wiped out before even reaching the liquidation price. My account balance of approximately 1500 USDT instantly dropped to zero, and the funds are no longer visible in my account (I...

Today around 11:00 AM, I transferred 390 XRP from my Binance Global account to my MEXC account. Unfortunately, I entered the wrong memo, which caused the coins to be credited to another MEXC user’s account instead of mine. As soon as I realized the mistake, I immediately contacted MEXC live support...

I have been experiencing a serious issue with the Mexc exchange Android app since February 2025, when the Turkish language option was suddenly removed. Ever since then, I have been unable to properly navigate the application. Without the Turkish interface, I cannot find or access the deposit and wit...

Two years ago, while using MEXC, a ghost order was executed on FET, resulting in a $11,300 liquidation in my account. Today, the same thing happened again—a ghost order worth $14,300 was executed, causing a $744 loss due to liquidation. This is just not acceptable. Why would I place such a large ord...

On July 31, 2025, my account on the Mexc crypto exchange was suddenly restricted due to what they claimed was a “risk mechanism.” I was given no prior warning, no specific reason, and there was no error or suspicious activity on my part. Out of nowhere, I found myself unable to complete any transact...

For the past two months, I’ve been unable to withdraw funds from my MEXC account due to a recurring SMS verification code error. Every time I attempt a withdrawal, the system fails to send the necessary code to complete the transaction. What’s especially frustrating is that this issue doesn’t occur ...

On July 28, 2025, I earned a profit through futures trading on the MEXC exchange. However, when I tried to access or withdraw those funds, I was suddenly hit with an account restriction. MEXC claims this is part of a “control mechanism,” yet they didn’t provide any specifics about what triggered it....

On May 21, 2025, a staggering 2,416,468 USDT was withdrawn from my MEXC account without my knowledge or consent. As soon as I noticed the unauthorized transaction, I reported the incident to the cyber crimes division. The investigation so far indicates that the transaction took place without any ext...