Unable to Withdraw USDT From MEXC to Gate.io Due to Constant Verification Errors

Osman
September 17, 2025 12:02 AM152

On September 16, 2025, I attempted to withdraw USDT from my MEXC exchange account to my Gate.io account. Although I correctly entered both the SMS verification code and the Gmail code, the system repeatedly showed the following error messages:

“The email address has been registered”

“The SMS verification code has expired. Please re-send the code to TRY again”

“Email verification code error”

Because of these recurring errors, the withdrawal process never completes. I retried multiple times, but the issue persists every single time.

So far, there has been no deduction from my balance and no transaction fee taken, but I cannot move my USDT due to this verification failure. I have not yet contacted MEXC customer support, but this issue is preventing me from using my funds.

I request that MEXC immediately investigate and fix this technical problem so I can successfully complete my USDT withdrawal to Gate.io without further delays. Users should not face repeated verification code errors despite entering the correct information.

Similar Complaints

MEXC Balance Of 16.45 USDT Suddenly Disappeared After Password Reset

Emre
August 26, 2025 1:49 PM240

On August 25, 2025, at around 23:53, the 16.45 USDT balance in my MEXC account suddenly disappeared. At that moment, I m...

MEXC Risk Control Lock - Withdrawal Issue Unresolved

Tyu
October 26, 2025 12:10 PM300

On October 26 at 11:28 a.m., I tried to withdraw USDT (BEP20) from my MEXC exchange account, but my account has been und...