I submitted a withdrawal request of $2,100 from my MEXC exchange account to my crypto wallet, but it has been almost a month, and the transaction still hasn’t been completed. On top of that, my account has now been restricted. When I contacted customer support, they first told me to wait for a month, and now they claim that my account will be under review for an entire year.
There has been no suspicious activity or violation on my account — I was only performing normal buy-sell transactions. I demand that this unnecessary restriction and withdrawal delay be resolved immediately. I want my funds refunded and the withdrawal process completed as soon as possible so I can access my money.
Additionally, I noticed many similar complaints on consumer forums about MEXC, which raises serious concerns about the platform’s reliability. I had been warned before, but I kept trading small amounts until I saved up this balance — and now my account is blocked.
I have been a user of the MEXC exchange since 2025, and my account was suddenly restricted under the vague reason of “account under review.” At first, the restriction was set for 1 month, but later it was extended for another full year without any explanation or justification. During this entire pe...
While actively trading futures on MEXC, I suddenly found my account restricted without warning. When I contacted support, they told me my account was under review and that the investigation would take 30 days. During this period, I am completely unable to withdraw funds, place orders, or make any ki...
My MEXC exchange account has been frozen without any detailed explanation, supposedly due to a control mechanism review. While I understand that trading may be restricted during a review, blocking my withdrawals is completely unacceptable! When I contacted live support, they told me the review proc...
MEXC has unfairly frozen my account balance under the so-called “risk control” process, and I’ve been told that they can hold my funds for up to one year without justification. This is completely unacceptable and has caused me serious financial inconvenience. Under the pretext of risk control, MEXC...
I trade exclusively in ETH on the MEXC exchange, and for the last three to four months I haven’t even moved new funds in or out. Yet MEXC’s so-called account-control mechanism suddenly froze my profile without warning—even though I’ve done nothing that could be flagged as suspicious. Now every featu...
