On July 31, 2025, my account on the Mexc crypto exchange was suddenly restricted due to what they claimed was a “risk mechanism.” I was given no prior warning, no specific reason, and there was no error or suspicious activity on my part. Out of nowhere, I found myself unable to complete any transactions—including withdrawals.
This has placed me in a very difficult situation. I urgently need to withdraw funds to pay an outstanding debt, and this sudden account lock is causing me serious financial stress. When I reached out to Mexc customer support, they told me I’d have to wait up to 30 days for the restriction to be lifted. That’s completely unacceptable for users who rely on timely access to their assets.
If there’s no clear explanation or wrongdoing, why is my account being treated as high risk? Why was I not notified in advance, and why am I the one suffering the consequences?
I demand immediate removal of this restriction and urgent access to my funds. Mexc needs to address this situation seriously and stop placing users in unnecessary financial hardship.
On July 28, 2025, I earned a profit through futures trading on the MEXC exchange. However, when I tried to access or withdraw those funds, I was suddenly hit with an account restriction. MEXC claims this is part of a “control mechanism,” yet they didn’t provide any specifics about what triggered it....
On 08/08/2025, my Mexc account (UID: 71642838, email: o**@gmail.com)** was suddenly placed under review. Since then, I have been blocked from withdrawing, depositing, or opening any new positions, even though I have no open trades. My balance of 3,162.78 USDT remains locked and completely inaccessib...
While actively trading futures on MEXC, I suddenly found my account restricted without warning. When I contacted support, they told me my account was under review and that the investigation would take 30 days. During this period, I am completely unable to withdraw funds, place orders, or make any ki...
On May 15, 2025, my MEXC account was suddenly restricted without any warning. Since then, I haven’t been able to make any transactions or withdraw my own money. The screen simply says, “Under review, try again in 30 days,” but gives no specific reason. I’ve contacted customer service multiple times,...
On September 15, 2025, my account on the MEXC crypto exchange mobile app was suddenly frozen under the pretext of “risk control mechanism.” MEXC sent me a notification about the freeze, after which I immediately contacted customer support. I was informed that my account would remain locked for 30 da...