If you want to change your email address on your Konami account without losing your games or progress, do the following:
• Go to the KONAMI ID Portal and use the credentials you already have to log in.
• Change Your Email Address by clicking on the option usually called "Update email address."
• Type in the new email address that you want to use for your Konami account in the field that's there.
• Go to the next page after entering your new email address. One will be sent to your new email address to let you know it worked.
• Open the email that told you your new email address worked. There should be a URL or link in the email. To confirm and finish the process of changing your email address, click on this link.
It's important to remember that your email address won't be changed until you click the link given to finish the email confirmation process.
You will still be able to access your games and progress with the new email address. This makes sure that the change goes smoothly and that no data or progress is lost.
File a complaint here or leave your comments if there is more to add.
Related Complaints
eFootball Mobile Account Hacked and Konami ID Email Changed Without Permission

I play eFootball Mobile on my iPhone with a Konami ID, and today I noticed that my Konami ID account appears to have bee...n stolen and the email address linked to it was changed without my permission. When I tried to log in, I saw that the email shown on the Konami ID login screen was different from m...
My eFootball Account Email Was Changed Without My Permission
I had linked my eFootball Mobile account to my email address, but yesterday, on 12 October 2026, someone appears to have... changed the email linked to my account without my permission. Since this change, I have completely lost access to my eFootball account and can no longer log in. I am requesting th...
Konami ID Recovery Request After Unauthorized Email Change
I play eFootball on my Tecno Spark 10c Android phone using a Konami ID, and on 20 September 2026 I discovered that my ac...count had been hacked. The person who accessed my account without authorization changed the email address linked to my Konami ID, and since then I have completely lost access to my...
eFootball Account Recovery Needed After Unauthorized Access

I am an eFootball player from Kenya and my account has been hacked. On September 23 I realized that someone had gained u...nauthorized access to my account and changed the email address linked to it. Since that moment I have not been able to log in or control the account. My in‑game account/username is...
Asking For Help To Remove The Hacker Email In My Konami Account

I am a mobile eFootball player from Tanzania and I use an Android device. On October 3, 2026, I discovered that my Konam...i account had been hacked. When I tried to log in with my own email address, the system did not recognize my registration, and instead I saw another email address, “bananaalok631**...
Give Back My eFootball Mobile Account

Four days ago my Konami eFootball mobile account was hacked. After this incident, the email address and password linked ...to my account were changed without my permission, and I lost access to the account completely. When I try to log in now, I receive an error on the screen stating “Network Error Occ...

eFootball Mobile Konami ID Stolen and Email Changed Without Permission

I play eFootball Mobile using a Konami ID, and today I realized that my Konami ID has been stolen and the email address ...linked to it has been changed without my permission. When I tried to log in, I saw that the email on the Konami ID login screen was different and not mine. I did not authorize any ...
Konami Efootball Account Hacked

I have a serious issue with my Konami ID account linked to Yu-Gi-Oh! on my Android phone. My Konami ID has been hacked a...nd the email address connected to my account has been changed without my permission. I originally registered the account with this email address: emmanuelola***[email protected]. Tod...
Konami ID Hacked, Email Changed and CAPTCHA Verification Failed on eFootball

On the morning of 18 September 2026, my Konami ID for eFootball appears to have been stolen and accessed without my perm...ission. After this unauthorized access, the email address linked to my Konami ID was changed, and I have not been able to log in properly since then. When I try to sign in on the K...

Konami ID Hacked and Email Changed Without Permission on eFootball Account

On 16 September 2026, my Konami ID linked to eFootball on my Android mobile phone was hijacked. Someone gained unauthori...zed access to my Konami ID and changed the registered email address to their own, “evebye***@addrin.uk,” which does not belong to me. I have attached a screenshot of the current Ko...
eFootball Account Lost After Failed Konami ID Linking

I have been experiencing a serious problem with my Konami eFootball account on Android for about four months. I lost acc...ess to my main account and can no longer reach my previous data and progress. Before the problem occurred, I was in the process of linking my game to a Konami ID. The linking was n...
eFootball Account Email Change Request

I am an eFootball 2027 player on Android and PS4 and I am having a problem with the email registered to my Konami accoun...t. Currently, the email address saved on my Konami ID is “Ilyasbarsa0**@gmail.com”, but this is not the email I want to use anymore and I am not receiving any emails on it. I would...
I Need Konami To Return My Account Before The End Of September

I have been playing eFootball Mobile by Konami and on 1 September 2026 my account was hacked without my approval. Since ...that date I have completely lost access to my account and I cannot log in or use my team anymore. I urgently need Konami to investigate my account, check the email address that was...

I Want My Konami Account Back
I have an issue with my Konami eFootball account which was accessed and changed without my permission. My correct Konami... account email is registered with gdaop***@gmail.com, but on 30 April 2026 I realized that someone had changed both the email and password on my account. I later saw the email addr...

Fix My Konami Email Change Verification Code Not Arriving Issue

I am a Konami user and I am having a problem changing my registered email address. Today I tried to update my email thro...ugh the system, but the verification code required for the email change never arrives in my inbox, so I cannot complete the process. Because the code does not come, I am currently ...
Konami Efootball Account Recovery

I am writing regarding a serious security problem with my eFootball mobile account. Yesterday, my account was hacked and... the person who accessed it without my consent changed the email address linked to my profile. As a result, my eFootball account is no longer under my control, and I suspect the ha...

eFootball Account Hacked: Email & Password Changed, Recover Konami ID

My eFootball account on Konami for Android was stolen about one and a half months ago. The person who stole it changed b...oth the email address and the password, so I no longer have any access to my account. Before the theft, my account was linked to the email address “kh***adem***@gmail.com”. I conta...

Recover Hacked eFootball 2026 Account After Email Change
I am writing because my eFootball 2026 account linked to my Konami ID has been hacked and the email address on the accou...nt has been changed without my permission. I first noticed this issue on 4 August 2026, when I could no longer access my account. I have not shared my account details with anyone a...
Recover My KONAMI ID After a Hacker Changed My Email

I use eFootball on mobile with a Konami ID, and on 23 July 2026 my account was hijacked. Someone gained access to my Kon...ami ID, changed the registered email address to their own and took control of the account. The attached screenshot clearly shows the current user information and the email that doe...
Recover My eFootball KONAMI ID After Unauthorized Access

On 8 July I started having serious hacking problems with my eFootball Konami ID account. My account with the username “e...fb_himel0” and User ID “ASKH-996-830-702” appears to be compromised, and since then I have been facing an ID login problem. I did not request any deletion or risky action on my acc...
Konami ID Account Linking Failed – No Verification Code

I am having a problem with my Konami ID in eFootball and I have not been able to resolve it. Since 28/07/2026 I have bee...n unable to change the account link because I do not receive the verification code that should be sent to complete the process. When I try to change the link, the system asks for a...

Konami ID Hacked – Email Changed Without My Permission

I am writing because my Konami ID, which I mainly use for eFootball, has been accessed by someone else without my permis...sion and my account email has been changed today. After this change I was logged out of the game and I can no longer manage or change the email address on my account. Previously, m...

Recover My Efootball Account

I am an eFootball mobile player on Android and my Konami account has been hacked. The hacker changed the email address a...nd password, and now I cannot log in with my Konami ID and password. My in‑game name is “Salman_goat_10”. I am no longer able to access my account and I cannot match my Konami ID w...
My EFootball Account Was Accessed Without My Permission

I am writing regarding a serious security issue with my eFootball account. About a week ago, a scammer managed to log in...to my account and changed the linked data, replacing my email with their own Gmail address. Since then, I no longer have proper control over my account. I have proof of the situati...
Someone Stole My Konami Efootball Account

I have been using an eFootball account on my Android phone in Kenya, and on 9 June I lost access to this account after b...eing tricked by someone who said he wanted to buy it from me. Trusting this person, I shared my email and verification codes with him so that we could proceed with the transaction....



1 Comment