I've recently changed my email address, and I need to update it on my Konami account. How can I do this without losing access to my games and progress?

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Xolvie Resolution Specialist16 Kasım 2023 10:58

If you want to change your email address on your Konami account without losing your games or progress, do the following:
• Go to the KONAMI ID Portal and use the credentials you already have to log in.
• Change Your Email Address by clicking on the option usually called "Update email address."
• Type in the new email address that you want to use for your Konami account in the field that's there.
• Go to the next page after entering your new email address. One will be sent to your new email address to let you know it worked.
• Open the email that told you your new email address worked. There should be a URL or link in the email. To confirm and finish the process of changing your email address, click on this link.

It's important to remember that your email address won't be changed until you click the link given to finish the email confirmation process.

You will still be able to access your games and progress with the new email address. This makes sure that the change goes smoothly and that no data or progress is lost.
File a complaint here or leave your comments if there is more to add.

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March 6, 2025 9:18 PM
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