Kiyafet Sepeti

I placed an order on the Kıyafet Sepeti website, trusting the "same day shipping" claim. However, it's now the third day, and my order status still shows "to be shipped" in the tracking section. Despite informing the support team of my urgency and the fact that I relied on their "same day shipping" ...

I purchased a dress from Kıyafet Sepeti on September 26, but two days later, I was informed that the item was out of stock. They asked me to contact them via WhatsApp. I requested a refund, and they assured me it would be processed within 15 days, but 19 days have now passed, and I still haven’t rec...

The product I received has nothing to do with what I ordered. The size doesn’t match, and the fabric feels like a strange cloth, almost like a rag. If you want to throw your money away, this is the site to choose; in return, you’ll get rude and impolite communication. The dress I ordered has no conn...

I purchased an evening gown from Kıyafet Sepeti, and as a size 40, I ordered an XL to be safe, thinking it might be a tight fit. However, it arrived so tight that the back wouldn’t even close, and the fabric was far from justifying the ₺5,000 price tag. I requested a refund, explaining that the sizi...

I ordered an item from Kıyafet Sepeti, and it arrived in terrible condition. The beads are falling off, the zipper is broken, and the lining is coming apart. When I first reached out, their customer service was responsive while making the sale, but now they are giving vague, unhelpful responses. I a...

I placed an order for an evening gown from Kıyafet Sepeti on September 4th, and it's been 10 days without any shipping updates. For the past two days, I've been told that I would receive a tracking number soon, but nothing has arrived. I didn't expect such a delay and lack of transparency from this ...

Warning! Don't buy! I placed an order, and months after not receiving my dresses, I contacted them. They told me that the package was damaged and offered me either a voucher or a refund. I am still waiting for the refund; it was impossible to contact them. After posting a negative review, they conta...

On June 21, I made a purchase from the Kıyafet Sepeti website. A few days later, they informed me that there was an issue with the fabric and offered a ₺1,000 gift voucher to choose another model if I wished. Since I didn’t find any other model appealing, I requested a refund. They told me on June 2...

On July 30, I purchased a dress from Kıyafet Sepeti. I repeatedly messaged the site to ensure the package would arrive by August 2, but they kept delaying and only shipped the package on Friday. Despite informing them that I would be out of town, they only sent the dress on that Friday, which was th...

I purchased a dress from Kıyafet Sepeti based on the photos, but I was disappointed when it arrived. I attempted to return it by visiting the store address listed on the site, but they refused to accept customers and instructed me to handle returns through shipping. They do not accept returns at all...

I placed an order with Kıyafet Sepeti, but they informed me that returns are not allowed. Not wanting to shop with a company that follows a "money in, no money out" policy, I immediately requested to cancel the order as soon as I placed it. Unfortunately, I was disappointed to find that no action wa...

I'm very unhappy with Kıyafet Sepeti. I requested a size exchange for an item, and while they confirmed that the product had been received and that the new size would be sent, I've been receiving the runaround since July 23rd. They keep saying the exchange has been completed and a shipping code will...

I made a purchase from Kiyafet Sepeti, and despite being charged for the dress I ordered, I never received it. After a frustrating wait, I took matters into my own hands and contacted them directly. To my disappointment, they informed me about a stock problem and advised me to request a refund. If t...

The refund for the canceled product on June 4th has still not been processed. Neither the clothing was sent nor the refund was issued. The amount was ₺1790. There is no clothing and no refunded money. They took the money for the clothing that was never sent. Despite multiple attempts to contact cust...

On June 13, 2024, I placed an order from Kiyafet Sepeti. They contacted me to inform that the product was not in stock. They offered a ₺500 coupon, which I declined and requested a refund instead. It has been 2 months and I still haven't received my money back. They keep transferring me to the finan...

On 27/07/2024, I purchased an evening gown for ₺3,710 from Kıyafetsepeti.com. The product arrived today, but the size and model were not suitable. I contacted customer service immediately to request a return. However, they informed me that returns are not allowed for custom-made designs (which appli...

ITS A SCAM!!! DON'T ORDER FROM THEM!!! I've ordered a dress from kiyafet sepeti, i have received faulty dress with very cheap material, the sizes were also not accurate. I've returned it and paid for package myself to send it back and asked for my return. It's been almost 8 months and they still not...

Against all expectations and despite the store's responses being anything but "we have shipped your order", the dress magically arrived today with UPS courier and I had to pay €20 in customs. I don't know why they didn't inform me about the shipment, in fact the customer service was telling me that ...

Scam Alert! Please do not buy from this company. I purchased 2 dresses in March and didn't receive them. When I requested a refund, they said it would take 15 business days for a refund. It's now been a month and they have stopped responding to me on their support line. No reply on the email provide...

I thought I had found the perfect dress for my wedding on the Kıyafet Sepeti website. The system indicated that the order was finished, however, a shipping tracking number was not provided. Upon reaching out to them, they promptly notified me that the item was unfortunately unavailable and could not...

I made an online purchase on March 25, 2024, however on March 28, 2024, I noticed that the product I ordered could not be dispatched without notification owing to out-of-date stock information. When I called customer support, instead of issuing a refund, they suggested I receive a coupon for the amo...

I recently purchased a product from Kiyafet Sepeti, and it sheds glitter excessively; it's unwearable. After just one try, I was covered in glitter from head to toe. When I mentioned the flaw in the product and sent visuals, they insisted it wasn't a defect and refused a refund. They don't even have...

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I ordered a product from Kıyafet Sepeti, and a week later, I was informed that it was out of stock. If you couldn't supply it, why display it on your website? What if I had been in a hurry and ended up disappointed? The money paid is not a small amount; I paid nearly ₺5,000. Furthermore, they offer ...