Kıyafet Sepeti Won't Refund Me, Wants to Issue Gift Voucher
I made an online purchase on March 25, 2024, however on March 28, 2024, I noticed that the product I ordered could not be dispatched without notification owing to out-of-date stock information. When I called customer support, instead of issuing a refund, they suggested I receive a coupon for the amount paid. I pushed on a refund, but they said it will be automatically paid to my bank account after 15 business days. When April 25, 2024 went without receiving my refund, I noticed the funds had not been credited to my account. On April 26, 2024, I contacted customer service, but they did not react. When I contacted, they stated that they were awaiting information from the bank and encouraged me to wait until Monday if the money did not go through. As April 29, 2024 neared without payment, they suggested that I wait until May 7, 2024 and call my bank, further delaying the process. After calling my bank, I discovered that no such transaction had been initiated. By May 7, 2024, the funds had not been deposited in my account, and connection with the finance department was impossible. I am looking for assistance in resolving this situation.
Q&A: Explore Popular Queries
Similar Complaints
Kärcher Online Order Delivery Complaint

I bought something on April 21, 2024, but it hasn't been shipped yet, and I haven't been able to get in touch with the company through any channels. There is also no response to emails. Why hasn't the item been shipped even though it was already paid for? I only have the order confirmation number. P...
Flixbus Vehicle Delay and Poor Customer Support

I purchased a bus ticket for June 19, 2024, at 22:45. At 23:29, I tried to reach customer service and, after 29 minutes, learned that the bus had broken down. I requested the vehicle's contact information but was told it could not be shared, and I was advised to track the bus via the website or thro...
I Got Confirmation E-mail Yet My Online Stradivarius Order Got Canceled

On November 23, despite the rush, after receiving a seamless confirmation email that my order of three items had been successfully placed on the site, I unexpectedly received an email stating that a return request, which I did not initiate, had been accepted. My yet-to-arrive products were canceled ...
My Amazon Refund Not Received Weeks After Return
I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account. I have contacted customer service mu...
Comments