I placed an order for an evening gown from Kıyafet Sepeti on September 4th, and it's been 10 days without any shipping updates. For the past two days, I've been told that I would receive a tracking number soon, but nothing has arrived. I didn't expect such a delay and lack of transparency from this company. It's incredibly frustrating to feel like I'm being ignored, and this kind of poor service damages trust. I hope they resolve this quickly, or it will only harm their reputation further. I just want my order or at least an honest update.
I placed an order on Kıyafet Sepeti, but shortly after, I was informed via phone that the color I requested was out of stock. I immediately asked for a refund, and they assured me the amount would be returned to my account within 10 to 15 days. Well, it’s been 28 days, and I still haven’t received ...
My SHEIN order has been stuck without updates for 10 days. It arrived in Turkey and progressed until November 23, but since then, there’s been no further movement or dispatch for delivery. My previous order arrived just five days after entering Turkey, so I trusted the process and ordered again, but...
On July 30, I purchased a dress from Kıyafet Sepeti. I repeatedly messaged the site to ensure the package would arrive by August 2, but they kept delaying and only shipped the package on Friday. Despite informing them that I would be out of town, they only sent the dress on that Friday, which was th...
I thought I had found the perfect dress for my wedding on the Kıyafet Sepeti website. The system indicated that the order was finished, however, a shipping tracking number was not provided. Upon reaching out to them, they promptly notified me that the item was unfortunately unavailable and could not...
I ordered a dress from Kıyafet Sepeti, which was delivered to me on January 7. The next morning, less than 12 hours later, I returned the dress via courier. Despite this prompt action, Kıyafet Sepeti has not responded to my emails or phone calls regarding the refund. It feels like the company is de...
Comments