I'm very unhappy with Kıyafet Sepeti. I requested a size exchange for an item, and while they confirmed that the product had been received and that the new size would be sent, I've been receiving the runaround since July 23rd. They keep saying the exchange has been completed and a shipping code will be provided, but nothing has happened. My daughter is a lawyer, and I intend to pursue legal action. I also intend to take this matter to the Consumer Arbitration Board. The wedding is this Friday, and, despite their promises, I have yet to receive the shipping code. This is an unacceptable delay, and you will be held accountable in court. I have all of the necessary evidence, including payment receipts and communication records, and I refuse to let this go.
I ordered an item from Kıyafet Sepeti, and it arrived in terrible condition. The beads are falling off, the zipper is broken, and the lining is coming apart. When I first reached out, their customer service was responsive while making the sale, but now they are giving vague, unhelpful responses. I a...
I thought I had found the perfect dress for my wedding on the Kıyafet Sepeti website. The system indicated that the order was finished, however, a shipping tracking number was not provided. Upon reaching out to them, they promptly notified me that the item was unfortunately unavailable and could not...
I ordered an evening dress from a seller called Kıyafet Sepeti, but they canceled the order themselves because the item wasn’t in stock. That was in August 2024, and to this day I haven’t received a refund. I’ve contacted them multiple times since then, and each time they come up with new excuses o...
I ordered an abiye dress from Kıyafet Sepeti, but shortly after my purchase, the company informed me that they could not ship the product due to a problem with the item itself. I immediately requested a refund, and they claimed that the refund process had been initiated and would be completed within...
I placed an order worth ₺27,716 on October 7, 2024, and received it on October 10, 2024. The next day, I returned the items via the designated shipping company. One item was missing from my order, and after months of struggling, they finally refunded that item. However, it is now February 10, 2025,...
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