Refund Request For Unintended JustDone Subscription Renewal
I am writing to request a refund for an unintended subscription renewal on my Justdone account. On 17/06/2026 at approximately 13:09 (GMT+7), I was charged USD 39.99 for the renewal of my Justdone subscription, which I did not intend to continue. I was not aware that the renewal would be processed and was surprised to see this charge. The transaction is linked to my order number #18e9e8f6-a320-4974-bcdb-ca03efb40acf. I kindly request that this transaction be reviewed and that a refund of USD 39.99 be issued, as the renewal was not intentional. In addition, I would appreciate confirmation that my subscription has been canceled so that no further automatic renewals or charges are made to my account. Thank you in advance for your attention and assistance regarding this matter.
I requested a refund for an unintended subscription renewal on 17/06/2026 and promptly provided all required information, including proof of payment. Despite my good‑faith efforts, JustDone has not offered a satisfactory resolution or shown meaningful consideration of my circumstances. The handling of my case has been disappointing and falls short of the customer care expected from a global service provider. I maintain my request for a full refund and expect a fair, transparent review of my case.
I would like to provide an update regarding my case. While trying to contact the company about my refund request, I received a blacklist-related error when sending emails. Because of this, I have been unable to exchange further messages through email. I have already provided the relevant information regarding my refund request and would appreciate the opportunity to continue communication through the usual channels. My refund request is still open, and I kindly ask the company to review the information already submitted and provide an update regarding my case.
