Just Done Upgraded My Plan Without Permission — How to Dispute It

İrem
İrem
JustDone
June 26, 2025 12:03 AM38

I purchased only a 7-day access package from the Just Done website, and after that period I did not use the service or renew anything. However, $39 was charged to my card without my permission. When I tried to cancel my subscription through the app, the system did not allow me to cancel; it only offered a subscription-freeze option. Even though I never requested an upgrade, my plan was upgraded automatically, and I was charged for a service I did not use and did not approve.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

JustDone activated a subscription after the free trial without any notice — how can I request a refund?

12 Complaint

JustDone charged me automatic fees even though I canceled — how can I stop those charges?

12 Complaint

Similar Complaints

Justdone.com Charged My Card Without Notice

Dincer
Dincer
JustDone
November 13, 2025 3:10 PM84

I had previously purchased a digital service from Justdone.com and paid the fee. However, on November 8, a charge of $47...

Facetune Video Charged Me Despite Not Having the App Installed

Çağla
Çağla
Facetune 2
September 9, 2025 5:16 PM36

Even though the Facetune Video app is not installed on my phone and I have never used it, an annual subscription fee of ...

Iq Boost's Unexpected €39.90 Monthly Fee Without Consent

Doruk
Doruk
Iq Boost
August 22, 2025 2:08 AM223

I purchased a one-time IQ test from the website IQBoost for €0.50. Immediately after, without my knowledge or consent, a...

JustDone App Charged My Card Without Use

Burcugül
Burcugül
JustDone
June 23, 2025 3:24 PM89

I am a student, and I did not use the JustDone app. I only logged in once, and I never even saved my card information, y...

1 Support