JustDone labeled my original texts as ‘AI-generated’ — how can I demand a fair review?

When JustDone labels completely original texts as “AI-generated,” the most effective approach is to request a manual review with clear evidence. These steps usually work:

• Save screenshots of the report showing the incorrect label and of the original text in your editor (Word, Google Docs, etc.) with the visible date.

• Prepare authorship evidence: earlier versions of the file, edit history, drafts, or any metadata proving that the content was created by you.

• Request a manual review by emailing [email protected]. Explain that the detector produced a false positive and attach all your evidence.

• Ask them to update the report, since these errors can impact academic or professional work.

• If the review doesn’t arrive, resend the case using the subject line “False Positive Review – Urgent” and keep the ticket number for follow-up.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.