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Zety

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Zety

Complaints

22 complaints
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1

Zety Unauthorised Charges

July 3 10:34 PM14

I am writing to raise a serious complaint regarding unauthorized subscription charges made by Zety to my card. Without m...

Zety Charged Me Monthly After a One-Time Purchase

July 1 7:36 AM24

I made what I believed to be a one-time purchase on Zety, but I later realized that I have been charged every month for ...

Unauthorized Billing From Zety

May 27 3:59 PM3

I am writing regarding an unauthorized charge made by Zety to my bank card. On 26 May 2026, an amount of $23.95 was debi...

Zety Unauthorised Subscription And Monthly Charges

April 18 5:47 PM7

I am writing regarding unauthorized charges applied to my DBS Visa credit card in Singapore by Zety for the CV builder s...

I Did Not Subscribe but Zety Charged My Card Without Permission

April 6 7:20 PM4

On April 5, 2026, a charge of $34 was made to my VakıfBank card by a company called Zety without my knowledge or consent...

Zety Subscription Scam Concern—Charged Without Approval

March 18 3:24 PM16

Although I only used the trial version on Zety and believed I had canceled the subscription afterward, today I was unexp...

Zety Trial Charged Me Without Consent - Refund Request

March 18 3:20 PM85

I used the Zety trial version and today a payment of approximately 23 USD was withdrawn from my Garanti Bank debit card ...

Unauthorized Credit Card Charge Attempts from Zety and Google

March 17 12:39 PM5

Even though my Garanti Bonus credit card is closed to online transactions, there have been unauthorized charge attempts ...

Zety Charged My Card Twice Without Consent—Unauthorized Subscription Fees

February 28 5:47 PM12

On January 7, 2026, I made a one-time payment on Zety to create a CV. Despite not requesting any membership or subscript...

Zety Charged Subscription Fees Without Consent After One-Time Payment

January 30 2:42 PM7

On November 18, I made a one-time payment through Zety to create a CV. However, after this transaction, I realized that ...

Zety Unauthorized Charge Attempt After One-Time Payment

January 27 12:01 AM5

On January 26, 2026, at 11:21 PM, there was an unauthorized charge attempt of $24 from my Yapı Kredi credit card via Zet...

Zety Subscription Created Without Permission—Customer Complaint

January 22 7:36 PM8

I made a one-time payment to Zety to create a CV. However, without my knowledge or consent, a subscription was created i...

Zety Unauthorized Charge After One-Time CV Payment

December 25, 2025 1:09 AM7

I made a one-time payment to Zety to create a CV. However, without my knowledge or consent, a subscription was created i...

Zety Unauthorized Charge on Credit Card—No Account or Subscription

December 23, 2025 12:16 AM5

On December 22, 2025, at 2:07 PM, a charge of $34 was made to my VakıfBank card by Zety.com without my knowledge or cons...

Zety Subscription Renewal Without Notification—Refund Requested

November 12, 2025 8:28 PM6

On November 12, 2025, a charge of $23 was made from my WNB Individual Npara account by Zety.com without my knowledge or ...

I Face Unauthorized ₺800 Charges and Can’t Cancel My Zety Membership

February 21, 2025 4:19 PM82

I signed up for Zety thinking it would be a helpful resume tool, but it turned into a financial nightmare. For several m...

I Report Unauthorized $23.70 Charges from Zety.com Despite No Membership

January 24, 2025 11:22 PM43

I recently discovered that Zety.com charged my account four separate times for $23.70 each, even though I have never use...

I Face Unauthorized Charge by Zety During Trial Without My Subscription Consent

August 17, 2024 7:40 PM70

I paid Zety a one-time fee to create a CV, thinking that was the only charge. However, without subscribing to anything, ...

I Face Unauthorized Charges by Zety After Canceling My Resume Subscription

August 7, 2024 3:21 PM113

I paid 56,69₺ to Zety to create a single resume and immediately canceled my subscription afterward. Despite canceling, I...

I Face 816₺ Charge by Zety.com Without Receiving Any Resume Services

July 16, 2024 4:26 PM70

I signed up for Zety.com to create a CV, thinking I would only pay a small one-time fee. However, today I was shocked to...

I Face Unauthorized Charges From Zety.com After Canceling My Trial Subscription

December 6, 2023 8:17 AM77

I created a resume on Zety.com by paying a one-time trial fee of $2.70. After that, I immediately canceled my subscripti...

Brand Overview: Zety

Zety is an online resume and career document creation platform operated by Bold LLC. Founded in 2016, the platform provides tools for building resumes, cover letters, CVs, resignation letters, and other career-related documents through customizable templates and guided editing features.

Contact Info

Customer Support Email: [email protected]

Industry and Operations

Zety operates in the online career services and resume-building industry. The platform helps job seekers create professional application documents through web-based tools and subscription-based services.

  • Online resume and CV builder
  • Cover letter creation tools
  • Professional resume templates and layouts
  • Career document editing and customization features
  • Subscription-based premium access model
  • Job application and career development resources
  • Web-based document generation platform
  • Download and export options for resumes and letters

User Sentiment

User sentiment toward Zety is mixed. While many users appreciate the ease of creating professional resumes, complaints commonly focus on subscription billing practices, recurring charges, cancellation difficulties, and refund disputes.

  • Unexpected recurring subscription charges after low-cost trial offers
  • Users reporting confusion regarding automatic subscription renewals
  • Difficulties canceling subscriptions
  • Refund requests being delayed or denied
  • Complaints about unclear pricing and billing transparency
  • Users reporting charges after downloading resumes
  • Slow or inconsistent customer support responses
  • Concerns regarding subscription terms not being clearly displayed
  • Complaints about limited access to documents without premium plans
  • Users reporting issues managing subscriptions and account settings

Share Your Experience

If you’ve experienced issues with Zety, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.