Brand Overview: Zety
Zety is an online resume and career document creation platform operated by Bold LLC. Founded in 2016, the platform provides tools for building resumes, cover letters, CVs, resignation letters, and other career-related documents through customizable templates and guided editing features.
Contact Info
Customer Support Email: [email protected]
Industry and Operations
Zety operates in the online career services and resume-building industry. The platform helps job seekers create professional application documents through web-based tools and subscription-based services.
- Online resume and CV builder
- Cover letter creation tools
- Professional resume templates and layouts
- Career document editing and customization features
- Subscription-based premium access model
- Job application and career development resources
- Web-based document generation platform
- Download and export options for resumes and letters
User Sentiment
User sentiment toward Zety is mixed. While many users appreciate the ease of creating professional resumes, complaints commonly focus on subscription billing practices, recurring charges, cancellation difficulties, and refund disputes.
- Unexpected recurring subscription charges after low-cost trial offers
- Users reporting confusion regarding automatic subscription renewals
- Difficulties canceling subscriptions
- Refund requests being delayed or denied
- Complaints about unclear pricing and billing transparency
- Users reporting charges after downloading resumes
- Slow or inconsistent customer support responses
- Concerns regarding subscription terms not being clearly displayed
- Complaints about limited access to documents without premium plans
- Users reporting issues managing subscriptions and account settings
Share Your Experience
If you’ve experienced issues with Zety, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.