I bought premium access on JustDone and the features aren’t working — how can I request compensation?

If JustDone activates a premium plan but the features don’t work (blocks, incorrect limits, or inactive tools), the most helpful approach is to request a technical review and ask for compensation with clear evidence. You can do it like this:

• First verify that you are logged into the same account where you purchased the plan and that the payment shows as “completed.”

• Take screenshots of the features that aren’t activating (detectors, generators, reduced limits) and of your payment history or invoice.

• Try clearing your cache or using another browser; if the issue persists, gather proof of the error occurring more than once.

• Request technical support and compensation through the official email [email protected]. Include screenshots, purchase date, and the email of your account.

• Explicitly request: reactivation of the plan, an extension of the service, or a full refund, depending on the issue.

• If you don’t get a response, file your complaint on Xolvie to bring attention to the issue.