JustDone activated a subscription after the free trial without any notice — how can I request a refund?

If JustDone activates a subscription after the free trial without any notice, the right thing to do is to file a complaint with evidence and request an immediate refund. Here is a clear, useful step-by-step guide:

• Check your account and cancel immediately: Log in to your JustDone profile and turn off automatic renewal. Take a screenshot showing the subscription status and the cancellation date.

• Gather evidence: Keep the unexpected charge, the bank receipt, and any email stating that the trial was free or that no renewal was mentioned.

• Request the refund directly:

– Official form at https://justdone.com/

– Explain that the charge was unauthorized, that you were still in the trial period, and request a full refund. Attach screenshots of the subscription and the charge.

If the form doesn’t get a response, send the same message from your personal email.

• Follow up with your payment method: If JustDone does not respond within 5–7 days, contact your bank or PayPal and open a dispute for “unauthorized charge or uninformed renewal.” This usually speeds up the refund.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.