If JustDone activates a subscription after the free trial without any notice, the right thing to do is to file a complaint with evidence and request an immediate refund. Here is a clear, useful step-by-step guide:
• Check your account and cancel immediately: Log in to your JustDone profile and turn off automatic renewal. Take a screenshot showing the subscription status and the cancellation date.
• Gather evidence: Keep the unexpected charge, the bank receipt, and any email stating that the trial was free or that no renewal was mentioned.
• Request the refund directly:
– Official form at https://justdone.com/
– Explain that the charge was unauthorized, that you were still in the trial period, and request a full refund. Attach screenshots of the subscription and the charge.
If the form doesn’t get a response, send the same message from your personal email.
• Follow up with your payment method: If JustDone does not respond within 5–7 days, contact your bank or PayPal and open a dispute for “unauthorized charge or uninformed renewal.” This usually speeds up the refund.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
Related Complaints
JustDone AI Unauthorized Charge After Seven Day Plan Subscription

I am writing regarding an unauthorized charge of $20 made today, approximately one hour ago, by Justdone AI to my card ending in 0933. I had only signed up for a 7‑day plan, which is why I am very confused and concerned about being charged this additional amount without my consent, knowledge, or any...
Justdone AI Charges $39.99 Without Consent After Free Trial

I signed up for a 7-day trial with Justdone AI, and the cost of that trial was clearly stated. However, on January 9 at 10:48 PM, a $39.99 subscription fee was automatically charged to my card without any prior notice, without an SMS verification code, and without my consent. I noticed this charge ...
Justdone Converts $1 Trial Into $40 Subscription Without Consent

I signed up on the Justdone website for a 1-day membership costing $1. However, without my consent or any notification, my membership was automatically converted into a monthly subscription, and $40 was charged to my saved card. This transaction took place on January 5, 2026, at around 1:02 PM, usi...
Justdone Unauthorized Subscription Charge Demands Refund

I signed up for a membership on the Justdone platform, but the subscription duration and pricing terms were not clearly and explicitly disclosed to me at the time of signup. I completed the process thinking it was a trial or low-cost usage. Despite this, on January 1, 2026, I noticed a charge of $5...
Justdone AI Makes Unauthorized Extra Charge on Monthly Subscription

While I was using a monthly subscription on the Justdone AI platform, I am filing a complaint because an additional charge was made to my card without my permission or approval. On January 1, 2026, a one-time excess charge of approximately $55 USD was withdrawn from my Yapı Kredi Bank credit card, i...
Justdone Charges $39.99 Without Any Account or Consent
Even though I have no membership or registration with the company Justdone, I noticed that on December 16, 2025, a hold/charge of $39.99 was placed on my İş Bankası debit card. No approval was requested from me, and I was not asked to create an account, enter an SMS verification code, or give any co...
Justdone AI Unauthorized Subscription Charges of RM 419.79 With No Refund Support

I am writing regarding unauthorized charges made to my Justdone AI subscription plan. On 16/12/2025, I noticed that a total amount of RM 419.79 had been charged to me without my permission or clear consent. After realizing these charges, I contacted Justdone AI support, but I did not receive any hel...
Justdone.com Bills My Card Three Times Without Approval

Since November 8, 2025, I started using the service on justdone.com with a standard membership. I created the membership with my email address and at first paid a secure online payment of 85 TL (about $2 USD) without issue. However, in the following days, two additional charges of 845 TL (~$26 USD) ...
Justdone.com Charged My Card Without Notice

I had previously purchased a digital service from Justdone.com and paid the fee. However, on November 8, a charge of $47 was made on my credit card without my knowledge. I did not receive any confirmation message or notification about the transaction. Moreover, the website is foreign-based, so I was...
Unauthorized Justdone.com Charge Refund Request
On August 15, 2025, I paid for a “revision” service for my thesis on Justdone. Then my card was charged $2 and later $10. However, when I checked my account today, I discovered that even though I hadn’t logged into my Justdone.com account or used any service—despite my card not being saved—a further...
Just Done Upgraded My Plan Without Permission — How to Dispute It

I purchased only a 7-day access package from the Just Done website, and after that period I did not use the service or renew anything. However, $39 was charged to my card without my permission. When I tried to cancel my subscription through the app, the system did not allow me to cancel; it only off...
JustDone App Charged My Card Without Use

I am a student, and I did not use the JustDone app. I only logged in once, and I never even saved my card information, yet $38 was withdrawn from my account. I logged in just one time and couldn’t even use the service, but today money was taken from my card even though it was never stored on the app...