On 4 April 2026, I signed up for a $2 trial plan with JustDone AI using the account associated with the email address pratima****[email protected]. I was under the impression that it was only a trial and did not clearly understand that a paid subscription would start automatically after the trial period without my explicit consent. However, on 11 April 2026, a charge of $39 was taken from my credit card as part of a subscription that I did not knowingly authorize. I only intended to use the trial and was not aware that a recurring subscription would begin automatically after seven days. After noticing the charge, I contacted JustDone AI support. They canceled the subscription for the following month, but they did not refund the $39 that was already taken. Since I did not knowingly approve the continuation of the subscription beyond the trial, I consider this charge unauthorized. I request that the $39 charge dated 11 April 2026 be fully refunded to my credit card and that a clear explanation be provided as to how this subscription was activated without my explicit consent.
I signed up for a 7-day trial with Justdone AI, and the cost of that trial was clearly stated. However, on January 9 at 10:48 PM, a $39.99 subscription fee was automatically charged to my card without any prior notice, without an SMS verification code, and without my consent. I noticed this charge ...
I signed up for a membership on the Justdone platform, but the subscription duration and pricing terms were not clearly and explicitly disclosed to me at the time of signup. I completed the process thinking it was a trial or low-cost usage. Despite this, on January 1, 2026, I noticed a charge of $5...
I am writing regarding an unauthorized charge of $20 made today, approximately one hour ago, by Justdone AI to my card ending in 0933. I had only signed up for a 7‑day plan, which is why I am very confused and concerned about being charged this additional amount without my consent, knowledge, or any...
I am writing regarding unauthorized charges made to my Justdone AI subscription plan. On 16/12/2025, I noticed that a total amount of RM 419.79 had been charged to me without my permission or clear consent. After realizing these charges, I contacted Justdone AI support, but I did not receive any hel...
While I was using a monthly subscription on the Justdone AI platform, I am filing a complaint because an additional charge was made to my card without my permission or approval. On January 1, 2026, a one-time excess charge of approximately $55 USD was withdrawn from my Yapı Kredi Bank credit card, i...
Comments