I signed up for a membership on the Justdone platform, but the subscription duration and pricing terms were not clearly and explicitly disclosed to me at the time of signup. I completed the process thinking it was a trial or low-cost usage.
Despite this, on January 1, 2026, I noticed a charge of $56 was taken from my card — much higher than I expected. If I had known the subscription terms and costs would be like this, I absolutely would not have approved it. For this reason, I do not accept this transaction or charge, and due to the misleading subscription terms, I am requesting a refund.
As soon as I noticed the charge, I canceled the subscription directly on Justdone’s website. I then wrote to Justdone’s support team to explain the situation, but so far I have received no response.
I request that a thorough review be conducted regarding the subscription terms and pricing, and that the $56 charge be refunded in full. I also ask to be informed in writing about the outcome.
I signed up on the Justdone website for a 1-day membership costing $1. However, without my consent or any notification, my membership was automatically converted into a monthly subscription, and $40 was charged to my saved card. This transaction took place on January 5, 2026, at around 1:02 PM, usi...
While I was using a monthly subscription on the Justdone AI platform, I am filing a complaint because an additional charge was made to my card without my permission or approval. On January 1, 2026, a one-time excess charge of approximately $55 USD was withdrawn from my Yapı Kredi Bank credit card, i...
I signed up for a 7-day trial with Justdone AI, and the cost of that trial was clearly stated. However, on January 9 at 10:48 PM, a $39.99 subscription fee was automatically charged to my card without any prior notice, without an SMS verification code, and without my consent. I noticed this charge ...
Even though I do not have any membership with the Justdone website and have never used their services, an attempt was made to withdraw $41 from my credit card. This occurred on September 25, 2025, and the transaction was completely unauthorized. I tried to contact Justdone customer support about th...
Since November 8, 2025, I started using the service on justdone.com with a standard membership. I created the membership with my email address and at first paid a secure online payment of 85 TL (about $2 USD) without issue. However, in the following days, two additional charges of 845 TL (~$26 USD) ...
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