On August 15, 2025, I paid for a “revision” service for my thesis on Justdone. Then my card was charged $2 and later $10. However, when I checked my account today, I discovered that even though I hadn’t logged into my Justdone.com account or used any service—despite my card not being saved—a further payment of $38 was taken. All transactions were made via my Ziraat Bankası card and the transaction reference number is 7143734.
I want to emphasize this is the first time I’m ever facing such an issue. I contacted Justdone.com’s customer service about this, but they only told me to wait and haven’t resolved anything. I demand the extra charge be refunded immediately, that any membership on my account be canceled and my account fully deleted. I request that this matter be handled urgently.
I am a student, and I did not use the JustDone app. I only logged in once, and I never even saved my card information, yet $38 was withdrawn from my account. I logged in just one time and couldn’t even use the service, but today money was taken from my card even though it was never stored on the app...
On September 20, 2025, and August 30, 2025, a total of $38 (two separate unauthorized charges) was withdrawn from my Ziraat Bank Bankkart Genç card by a website called PDF Guru, without my knowledge or consent. I have never signed up for this site, never used any of its services or trial versions, a...
Even though I do not have any membership with the Justdone website and have never used their services, an attempt was made to withdraw $41 from my credit card. This occurred on September 25, 2025, and the transaction was completely unauthorized. I tried to contact Justdone customer support about th...
On October 15, 2025, $19 was withdrawn from my Ziraat Bank debit card under the description “Findandloc Virtual POS Merchant Settlement.” I have no active membership or authorization for this transaction. The same charge also occurred about a month ago, again under Findandloc’s name. The transaction...
Last year, I made a one-time payment of 59.00 TL on the PDF Guru website, and my card details were saved during that transaction. However, in October 2025, I discovered that 2,099 TL had been withdrawn from my credit card without my consent or any prior notification. I did not receive any email, SMS...
Comments