I purchased a Hugo Boss watch for over ₺17,000, but the winding crown has completely stopped working after just two uses, each lasting no more than an hour. How can such an expensive product have such a major defect? This isn’t the first issue I’ve had with Hugo Boss watches—this is the third problem in four years. Every time, I’ve been left waiting weeks for a resolution, causing unnecessary frustration and embarrassment, especially since this was a gift.
I expect an immediate solution to this issue. Hugo Boss needs to provide a repair or replacement without delay. Customers deserve better quality and service for products at this price point. Stop leaving loyal customers disappointed.
I purchased a Burberry watch, and just one month later, it started taking on water. I returned it to the store, and they sent it in for warranty service. After two months, I finally received the repaired watch, but the very next day, it took on water again—this time from something as simple as washi...
I purchased a Versace watch for over ₺40,000 from Antalya. After just three months, the pin of the steel strap fell off. When I visited the Kentpark store in Ankara, I explained the issue, expecting a simple replacement. Instead, they asked if I had the pin with me, and when I didn’t, they fabricate...
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