I Demand Refund for Misleading Counterfeit Hugo Boss Listing on Dolap

I purchased a 125 ml Hugo Boss perfume with order number sp07788968933 through the Dolap app. The listing stated that the product was "original" and "new." I received the product on June 22, 2026, but upon testing and smelling it, I realized that it was not authentic.

When I contacted the Dolap support team to report the issue and request a return, I was told that the refund could not be processed because the 24-hour return window had passed. Even though the seller misleadingly listed the item as "original," being unable to return it due to a time limit has caused me significant frustration.

I demand that the return be accepted for this item—which was sold under a false and misleading listing—without being bound by the time limit restriction, that my money be refunded, and that a necessary investigation be conducted into the seller to prevent similar grievances.