I purchased a 200ml Hugo Boss perfume from the Boyner website 10 days ago, but I am extremely disappointed with its performance. The scent’s longevity is remarkably low, which doesn’t align with the premium price I paid. This raises concerns about the product’s authenticity.
As a trusted retailer, I expect Boyner to address this issue promptly and verify whether the perfume is genuine. A product from a brand like Hugo Boss should not fall short of basic quality expectations. Please assist me in resolving this matter, as I chose Boyner for its reputation and reliability. I look forward to your support in either confirming the product’s authenticity or providing a suitable resolution.
On April 21, 2024, I ordered two perfumes from Boyner’s mobile app, trusting that they would be 100% authentic, as stated in the product description. However, when I checked the ÜTS (Product Tracking System), I discovered that the perfumes were not genuine. I immediately called Boyner three times, ...
On May 7, 2023, I purchased a Shiseido Zen perfume from Prime Mall Boyner at full price, avoiding discounts to ensure I received a fresh, authentic product. However, when I scanned the barcode on the ÜTS (Product Tracking System), the product was not registered. Suspicious, I took it back to the sto...
I purchased a Versace perfume from Boyner after being assured of its long-lasting scent. However, the perfume’s staying power is shockingly poor— even generic refill perfumes last longer. The fragrance disappears entirely before I even leave the house, making it far from what was promised. Addition...
I recently purchased a Loreal Paris Yves Saint Laurent men’s perfume from Boyner’s 41 Burada store, a fragrance I've used for years without issue. However, this bottle smelled completely off, like a fake perfume, with an unpleasant and spoiled scent. I returned it to Boyner, but Loreal Paris rejecte...
I’ve been a long-time user of Yves Saint Laurent perfume, and this time, I decided to purchase it from Boyner due to a promotional discount. Unfortunately, I was highly disappointed – the scent quality is completely different from what I’m used to. After applying, the fragrance fades within two hour...
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