Although an appointment was scheduled through Customer Service for the authorized installation of the Grundig TV I purch...ased on 01/08/2025 between 4:00 p.m. and 6:00 p.m., the service team did not show up. I stayed home all day waiting, yet no one contacted me. I was told that the Dikmen Service had
I purchased a Grundig GPDF 11853 I dishwasher from Teknosa Online via Pazarama. It was installed by the authorized servi...ce on Tuesday, July 1, 2025. Within the first three days of use, the machine left a terrible dishwasher smell on the dishes—it was so bad that we had to run it three times on an in
I purchased the Grundig TCM 7061 Bio Turkish Coffee Machine on April 10, 2025 via Trendyol. From day one, the machine fa...ils to produce proper foam when brewing single cups. The coffee comes out with a burnt-like taste, no real foam, and poor overall quality. I initially submitted my complaint throug
After the setup of my Grundig TV, I noticed that the HDMI ports on the back were dented. When the technician arrived, he... told my spouse, "These are like this, but I’ll report it—they’ll get back to you." We have now created another service request. Even though the technician found no signs of user d
We bought a Grundig 65 GHU 7505B TV from Vatan Computer, and it was said that the free installation apparatus was includ...ed. However, when the Grundig service team arrived, they made numerous excuses to avoid mounting the TV on the wall. When we later requested the free apparatus for the device, whic
The Grundig 65 GHQ 9500 model TV I purchased four days ago was delivered to me. The service team came and mounted it on ...the wall. We asked them to test the TV, but they said they never encountered any issues with this model and left without running a test. Later that evening, while watching TV, we n
Four months ago, I purchased a 165-inch Grundig TV from Vatan Computer and used it for three months. One evening, after ...watching a movie, I turned off the TV and went to bed. The next morning, while I was at work, my spouse called to inform me that lines had started appearing on the TV screen. I imm
We purchased a 'Grundig 75" GHU 9000 4K UHD Smart TV' from the İzmir Bornova Teknosa Extra store for ₺40,029.00. I notic...ed there was light leakage on the screen. I explained that this TV was defective and that I wanted to return it. However, despite notifying the Grundig company, they have continuou
My Grundig upright vacuum has been taken to the Çiğli service center for the fourth time since September 13th due to it ...not working. Each time, it was returned with claims that it had been repaired. However, when I used it on the same day, the same issue occurred within 5 minutes, and I called the s
We bought a Grundig coffee machine from N11. We opened and tested the product, but since it didn't brew the coffee, we w...anted to return it. The seller didn’t want to accept the return because we had opened it and told us to send it to the Grundig service center. After a month, Grundig finally called
I purchased a Grundig air conditioner from Koçtaş. It's been 10 days since 06/06/2024, and I'm still waiting for the ins...tallation service. The service team keeps postponing the installation date without consulting me, claiming they are busy. I understand that, but I haven't received any service yet.
I purchased a Grundig 65-inch 7900 B Series TV from the Konya Teknosa store. Within 15 days, despite turning off the dev...ice, it kept turning itself on. The technician claimed it was normal due to the Android system and suggested unplugging it when not in use, which was unacceptable. When I tried to
The Eco 60 program of the Grundig brand washing machine I purchased about a year ago does not heat the water. Despite ru...nning the laundry cycle for approximately 3 hours, the clothes aren't cleaned to my satisfaction. Regularly checking the water temperature every 10-15 minutes after starting, I obs
My Grundig washing machine is consistently leaking water, causing havoc in my home. Despite multiple service calls, they... only temporarily fix the issue by replacing or attaching a hose each time. This is the third flooding incident, and my carpets are soaked, baseboards are swollen, and even the woo
Grundig has left me thoroughly disappointed with their hair straightener. After sending it for repair, they promised to ...replace it with the new HS7034 model. However, I had to go through three replacements, all of them faulty HS7034 models. It's a nightmare – three times I received defective and pro
I bought a bagless vacuum cleaner at MediaMarkt, but it only worked once before it decided to go on vacation for good. ...I quickly sent it back to MediaMarkt, expecting the return process to go smoothly. But they had a surprise for me—they said the product would not be sent back until it was approved
"We appreciate the call, attention, and resolution of the matter by the Grundig officials."
The picture disappears within 5 minutes, reappears after 5-10 minutes, then... goes off again. The authorized service suggests checking the satellite, bu
On June 1, 2020, I purchased a Grundig GDF 6502 6-Program Dishwasher from an online store. The washing performance fell ...short of my expectations, despite exclusively choosing Grundig for all my appliances, except the refrigerator, from the same site. None of the products, including the dryer, dishwa
I purchased a Grundig 65-inch TV on August 28th, and I'm experiencing flickering 'sehim' night lights along the frame in... a dark environment. During the day, everything seems fine. I'm wondering if I should request a replacement for my television because the local service hasn't been able to resolve
I purchased a Grundig smart robot vacuum from Hepsiburada five years ago, and for the last four times, it has had the sa...me problem. Even though I've asked for a replacement, they keep swapping out the mainboard and sending it back. I've had it up to here! I haven't been able to use it properly much
I will never, ever recommend Grundig. They called me every day and said they were making a request for me. No one did an...ything, though. They were supposed to give me a coupon code, but they couldn't even do that. It's crazy to think that I bought something from a business that can't even handle a co
Since I purchased a Grundig product from Teknosa (on the advice of their staff), it has been plagued by a constant water... pump error. When I first contacted them, they suggested sending me a link so that I could try a DIY fix. Unfortunately, the problem remained. The technical service scheduled an ap
I purchased a Grundig 43gff6950 43-inch 108cm Android TV from Vatan Bilgisayar on October 13, 2022 (212 Power Outlet AVM... - 2nd floor, see attached receipt). The TV has been experiencing signal loss and malfunction since the day it arrived. The first service visit resulted in a part replacement, resu