Grundig Washing Machine Does Not Heat The Water
The Eco 60 program of the Grundig brand washing machine I purchased about a year ago does not heat the water. Despite running the laundry cycle for approximately 3 hours, the clothes aren't cleaned to my satisfaction. Regularly checking the water temperature every 10-15 minutes after starting, I observed that it only increased to a maximum of 40-45 degrees. I'm forced to wash the laundry at the standard 60 degrees. I have reported the issue to the company, but there has been no response.
Technical service came and I explained the problem. The technician said, "They do this on purpose to save money on these devices." If they are doing this to save money, I asked why they are adding the 60-degree option, but I did not get an answer. On the device, there was siphoning. He left, saying that the device installed by the service was wrong. I ask the company, what would you do if you were me?
The laundry that you normally wash at 40/60 degrees. In my opinion, without heating the water at all. It tries to perform as if it's washed with water at 40/60 degrees with the duration and drum movements. The booklet already states that it's for lightly soiled laundry. This program is designed to comply with EU regulations.