4
Ruhsar is satisfied with the result
Resolved

Pictures on My Grundig TV Disappears Randomly

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Ruhsar
November 25, 2023 11:42 pm
83
Ruhsar's Thank You Message
“Thank you for your interest.”

The picture disappears within 5 minutes, reappears after 5-10 minutes, then goes off again. The authorized service suggests checking the satellite, but their expertise seems doubtful. Communication is challenging. They give a 3-hour time window, leave without waiting 5 minutes, and I believe they lack knowledge. My previous TV using the same satellite and another TV currently working on the same satellite have no issues. The problem lies with the Grundig TV.

November 26, 2023 6:08 pm (18 hours after complaint)
Ruhsar
Ruhsar
December 04, 2023 12:58 pm

We appreciate the call, attention, and resolution of the matter by the Grundig officials.

Ruhsar
Ruhsar
January 03, 2024 5:17 pm

Thank you for your interest.

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