On 23.11.2025, a charge of $17 was withdrawn from my Gameplus account without my knowledge or approval. I used to have a Gameplus account, but I no longer actively use it, and I did not give any authorization or payment instruction on that date.
After this happened, I first tried to contact Gameplus by email, but my message could not be delivered. Then I attempted to create a support request through their website, but that also did not work. Finally, I called by phone, yet my issue was not resolved and I received no assistance regarding the unauthorized charge.
I request a full refund of the $17 taken without my consent, immediate cancellation of my current subscription, complete deletion of all stored card information from their system, and—if possible—the closure of my account. I ask that these actions be completed as soon as possible and that I be notified once they are done.
I’m having a serious problem with the subscription service I purchased through Gameplus. Even though I haven’t been able to use the service properly, an additional fee was charged to my card without my knowledge. The last time I was able to log in was in June, for only about 40 minutes. Last month,...
On November 13 and November 15, 2025, four unauthorized transactions were made from my credit card to steamgames.com. The amounts were $2.7 (November 13), and $25, $10, and $25 (November 15). I have no membership or account on this site, and I have never made such transactions before. My card was al...
On December 7, 2025, at 1:16 PM and 1:21 PM, two separate transactions of $11 + $11, totaling $22, were made through Epic Games/Fortnite using my card without my permission or consent. These transactions were carried out by people I do not know. The Fortnite account involved does not belong to me, a...
BetterMe has withdrawn money from my card without my knowledge, consent, or approval. I don’t even understand what the charge was for. I never knowingly signed up for a subscription, and I certainly didn’t agree to any recurring payments. To make matters worse, there’s no way to contact support dir...
I have absolutely no connection to Steam—no account, no login history, no activity—and yet on May 19, 2025, between 08:23 and 08:25, two unauthorized charges were made to my bank account: one for $25.38 and another for $57.94, totaling ₺3,326.53. I received no password request, no confirmation emai...
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