Yemeksepeti Failed to Deliver My Full BİM Market Order

On October 24 at 11:39 a.m., I placed an order through Yemeksepeti from BİM Market for a total of 1,711.99 TL. Only half of my order was delivered. I was told that the remaining items would arrive in a second delivery, but despite the time that has passed, no further delivery has been made.

I contacted Yemeksepeti's live support through the app several times regarding the missing items. Each time, I received responses stating that “action had been taken” and that the issue had been forwarded to the relevant department. However, despite these assurances, there has been no tangible progress. Neither have my missing items been delivered nor have I received a refund.

To resolve this issue, I request that the missing items be delivered as soon as possible or that I receive a refund for the portion of my order that was not delivered.