Farmasi Nutriplus Hydro Drops Serum Provides No Benefit

I have been a Farmasi representative for a long time, and I do not use products from other brands because my skin is very sensitive. Because I was experiencing dry skin, I purchased Farmasi’s Nutriplus Hydro Drops serum after seeing it in videos shared by our leaders on WhatsApp and based on their recommendations. The product was presented in these videos and recommendations as something that would help with dryness and provide benefits for the skin. Therefore, I purchased the product with the confidence that it had been recommended by Farmasi representatives and that I would see a noticeable benefit from using it.

I purchased the product approximately one month ago and used it regularly for about 15 days. However, I did not see any positive effect on my skin, and my dryness did not improve at all. Since I already have sensitive skin, I used the product carefully and with some concern, but despite this, it did not provide the benefit I expected. The product was also quite expensive for me, so this situation caused me both financial and emotional distress.

In response to my inquiry, I was informed that opened and used products could not be returned, and no solution was offered to me. Having previously received support in similar situations, I was particularly disappointed that my concern was not addressed this time.

Since I received no benefit from the product despite taking the risk of using it on my sensitive skin, I request a refund for the amount I paid for the Nutriplus Hydro Drops serum. I kindly ask Farmasi to take my experience into consideration, conduct the necessary review, and assist me with a refund in order to address the inconvenience I have experienced and maintain the trust I have placed in the brand as a representative.