Expedia failed to send me my invoice for the processed reservation. How can I get a copy?

In August 2024, a guest stayed at my property, and I was informed by Expedia that the payment was sent via bank transfer in October. A receipt was shared as proof. However, when I attempted to locate the payment, I was asked to share SWIFT codes for verification. Since October 21, I have contacted E...

I made a hotel reservation through Expedia and received a confirmation number. However, when I contacted the hotel to confirm the booking, they informed me that it hadn’t been approved and that I might face issues upon arrival. Additionally, my reservation is for three people, but only my name appe...

I booked a room at Kutlu Suits in Ankara through Expedia, but the reality was drastically different from the photos shown online. The room was cold, poorly maintained, and lacked cleanliness. Within 15 minutes of checking in, I requested a room change due to these issues. However, the owner rudely i...

I have been working with Expedia for two years. In the first year, we didn’t experience any payment issues, although we didn’t receive many reservations through the platform. However, this year, we received significantly more bookings, totaling €2,500, but have not received any payments from Expedia...

We are not receiving any payments for our reservations made through hotels.com, which is owned by Expediagroup. Although we were told that the payment was made to our account, we have learned from our bank that no payment was made and that sufficient information was not available, but we are unable ...

I made a car rental reservation through Expedia.com, selecting the largest insurance package offered by Hertz. However, when we arrived to pick up the car, Hertz stated that they did not recognize that package and required us to purchase insurance again. Additionally, Expedia had charged me $100 upf...

We shared our facility on your Expedia site. However, we wanted to close this before receiving any reservations. I sent our closure request to you via email multiple times. I emailed you repeatedly that I couldn't close it through the system and that I didn't appear as a user in the system. All emai...

I was deceived by Expedia when I bought a holiday package that was supposed to be "Ultra all-inclusive," but I ended up having to pay extra for breakfast. Adding insult to injury, I was also slapped with a parking fee. In addition, I did not receive a correct invoice that follows the laws of the Tur...

I made a flight reservation with Expedia on March 20th, 2024, at 2:30 PM, for a trip to the Netherlands. My card was charged, but I never received the ticket! Ever since that time, I have been completely excluded. No one is picking up their phones, and I'm unable to get in touch with anyone to addre...

I booked a hotel through the Expedia app and requested an invoice after my stay. Unfortunately, contacting them has been a nightmare! The only phone number listed is for an international line, which likely comes with additional charges. The "invoice" they sent me through their website is just a re...

I booked a hotel through Expedia and requested payment 30 days after my stay, as their policy requires. However, I still haven't received my money! Here's the problem: Expedia claims they paid me, but my bank shows no record of the transaction. They even sent me a payment confirmation, but my bank s...

Regrettably, my encounter with Expedia customer service was far from satisfactory. Even though guests have finished their stays that were reserved online, it has been several months and we have yet to receive any payments or make contact with anyone. For customers interested in booking hotel reserva...

I booked a hotel through Hotels.com and was surprised to learn that they don't provide invoices for online payments, only receipts. Their excuse is that they're an American company affiliated with Expedia. They also claim to have this information on their website, but as a customer, am I expected to...

I made a reservation for The Print House Hotel on December 22, 2022, for December 29, 2022, through Agoda. I finished the payment and was given a reservation number. I called the hotel the next day to confirm and ran into an issue. Mr. C****, the person who answered the phone, informed me that there...