I haven’t been able to access my Epic Games account for a long time. The email address linked to my account is h*@windowslive.com**, but since I no longer have access to that email and also forgot my password, I’m completely locked out of my account. Every login attempt results in a recovery link being sent to that inaccessible email address, so I can’t reset my password.
I reached out to Epic Games customer support and provided all the necessary details to verify ownership of my account — including my PSN username, billing address, and information about the devices and regions used to log in. I also mentioned that I had recently purchased a free game (₺0), which should be visible in my account history. Despite all this, my recovery request was denied for “insufficient information,” and even my appeal was rejected. I also explained that my account is linked to PlayStation Network, but they still refused to help.
It’s clear that the account belongs to me, and I’m requesting that access to my account be restored immediately and my grievance resolved fairly.
I'm absolutely furious with the lack of support from Epic Games. I’ve had an account for years with thousands of ₺ worth of games purchased, and now Epic Games tells me my account doesn't exist. I forgot my password and when I tried to reset it, the system claimed there’s no account associated with ...
I purchased games and invested my money on Epic Games on digital content. Unfortunately, about one year ago, my Epic Games account was stolen. Since then, I have been unable to access my own account and the games I paid for. I contacted Epic Games support numerous times, but I have yet to receive a...
I’m completely locked out of my Epic Games account and no one is helping. When I try to log in, I’m told I must reset my password. That would be fine—except the password reset email is being sent to an address I no longer have access to. I can’t retrieve the verification code, and this has left me t...
I have been using my Epic Games account for years, but recently, it was hacked. It seems like the email address linked to my account was changed, because when I try to log in, it says "No account found with this email." However, I still have full access to my email, so I know this wasn’t my doing. ...
I’ve been locked out of my Epic Games account, registered with the email [email protected]** and username c. When I tried logging in after a few days, it acted as if no account existed under that email and prompted me to create a new one. This is unacceptable, as I’ve spent 3.5 years building my library of ...
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