On Xolvie, several complaints have been filed against Eneba: keys that show as already used or incompatible, accounts suspended after disputes, slow or nonexistent support, and long delays in resolving tickets.
These complaints create uncertainty about its reliability, especially for high-value purchases.
At the same time, Eneba remains a functional platform where many users have successfully bought keys. The key (literally) is to take extra precautions.
• Real risks: possibility of receiving invalid or blocked keys, slow customer service, and disputes that are hard to win if you don’t keep evidence.
How to mitigate them:
• Buy with methods that allow refunds or chargebacks (PayPal, protected cards).
• Save detailed screenshots of listings, order numbers, payment receipts, and key status.
• Test the key immediately after receiving it.
• Don’t rely on Eneba as your only marketplace; compare with other stores that have local backing.
👉 If you’ve already had a negative experience, post it on Xolvie so other users can be alerted and make safer decisions.
Related Complaints
Eneba Binance Gift Card Not Delivered, Payment Taken
I purchased a Binance Gift Card from the Eneba website, and the payment was successfully withdrawn from my bank account. However, Eneba marked the payment as “failed” and did not provide me with the code. On top of that, no refund has been issued back to my account. This means I lost my money and ne...
Eneba.com Charged My Card for Binance Gift Card but Didn’t Deliver

I attempted to purchase a Binance gift card on Eneba.com, selecting the credit/debit card option and completing the 3D Secure payment process without any issues. The system confirmed my input and processed the transaction, but after a short delay, I received a message stating "payment failed." Howev...