Eneba doesn’t respond to my messages, how can I contact them?

I bought a Visa gift card from Eneba, but I can neither redeem it nor get a refund. I created a support ticket, and they initially said they would issue the refund, but after that, I received no further response. I’ve sent multiple follow-up emails, yet they haven’t replied. Now I can’t even open a ...

About one hour ago, I purchased a Steam Wallet Gift Card 15 USD Steam KEY (United States) through Eneba. I completed the payment using my bank card, and a total of ₺868.31 was withdrawn from my account. However, the purchase was never completed, and I did not receive the gift card. My order number i...

On February 15, I purchased a $50 iTunes Gift Card through the Eneba website using my credit card. The payment was charged, but the gift card was never delivered to me. My order number is: o-yu9tkfo. Immediately after the transaction, I filed a dispute both through the site and with my bank. Eneba n...

Today I purchased a product — App Store and iTunes game cards — and made a payment of ₺530 from my own Ziraat Bank account via Eneba and Payguru using an IBAN transfer. I reported the issue to support and provided my email, phone number, and other details. My full name is already listed in the payme...

I’ve purchased from Eneba before without any issues, but recently, my orders have not been delivered. I bought a product, but instead of receiving it in my account, I only got an email confirmation. This has now happened twice, and despite waiting, the product never arrived. I contacted support, but...