DeepL Charged Me $104.88 After Cancelling Free Trial – No Support Available

Fatmanur
DeepL Translate
November 9, 2024 4:07 PM62

I signed up for DeepL’s free version, but after using it for two days, I decided to cancel my subscription. However, I just received an email with a subscription summary stating that I owe $104.88.

When I checked my account, there was no visible invoice or charge, so I have no idea if I will actually be billed for this amount. Why is DeepL trying to charge me for a free trial? There are no clear contact options for customer support, making it impossible to get a direct answer.

I need urgent clarification—will this charge go through? If so, I demand an immediate cancellation and refund. Has anyone else experienced this issue? DeepL, respond now!

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