I signed up for DeepL’s free version, but after using it for two days, I decided to cancel my subscription. However, I just received an email with a subscription summary stating that I owe $104.88.
When I checked my account, there was no visible invoice or charge, so I have no idea if I will actually be billed for this amount. Why is DeepL trying to charge me for a free trial? There are no clear contact options for customer support, making it impossible to get a direct answer.
I need urgent clarification—will this charge go through? If so, I demand an immediate cancellation and refund. Has anyone else experienced this issue? DeepL, respond now!
I began using the DeepL Translator Starter plan during its free trial period and made sure to cancel my subscription before the trial ended. However, on August 12, 2025, once funds became available in my account, DeepL charged me $104.88 for an annual subscription, even though I had already canceled...
On November 12, 2025, while attempting to start the 30-day free trial of DeepL Pro, I was immediately charged $105 for an annual subscription. I specifically intended to use the free trial, so I should not have been charged anything. The payment was processed through my credit card. My subscription...
I was using the DeepL Pro free trial, which was supposed to end on March 29. However, the platform never clearly stated what time the trial would end on that day. I canceled the subscription before the end of the day, but DeepL still issued an invoice for the full subscription amount. Luckily, the ...
On November 5, 2025 at 07:21 UTC, I accidentally purchased a DeepL Annual Pro subscription, and $345 was charged to my credit card. The invoice number shown on the receipt is dı-20251105-3634. After realizing the mistake, I contacted DeepL on the same day—November 5—both via email and through the i...
On August 21, 2025, I started a monthly trial subscription for DeepL Translator using my email address s******@gmail.com**. When my trial period ended, DeepL attempted to charge my card $104 for an annual plan — without any prior notification or reminder. Since my account didn’t have enough funds, ...
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