I wanted to start the 1-month free trial for DeepL Translate, but instead, an annual subscription fee of $104.88 was charged to my card. This was completely unexpected and highly disappointing.
I contacted DeepL’s support team via email to request a refund, but I have not received any response yet. This lack of communication and support is unacceptable. I signed up for a free trial, not an annual plan, and I demand an immediate resolution.
Please process my refund as soon as possible. My user ID is 199T7YUYL2OG15Wnt. I trusted DeepL for its services, but this experience has left me questioning its reliability. I expect this issue to be resolved promptly.
I signed up for a free trial of DeepL Translate, but without my consent, an annual subscription fee of approximately $105 was charged to my card. This is unacceptable and feels like a breach of trust. I immediately canceled the subscription after discovering the unauthorized charge. However, I coul...
I began using the DeepL Translator Starter plan during its free trial period and made sure to cancel my subscription before the trial ended. However, on August 12, 2025, once funds became available in my account, DeepL charged me $104.88 for an annual subscription, even though I had already canceled...
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
On September 19, 2025, I signed up for a free trial plan on the DeepL Translator website. However, even though it was clearly advertised as a free trial, $34.49 was charged to my credit card. My subscription ID is 19A9qaUxFdQkkLtg. After noticing the charge, I emailed DeepL customer service twice, ...
I signed up for DeepL Translate’s 1-month free trial, but without my approval or notification, they charged my credit card for a full year’s subscription—even though I never used the paid service! This is completely unacceptable. I demand an immediate cancellation and full refund for this unauthori...
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