I subscribed to the 1-month free trial of DeepL Translate, but without any prior notification or consent, the platform charged my credit card for an entire year’s subscription. I didn’t even use the service during this time. This is completely unacceptable.
I am requesting an immediate cancellation of the payment and a full refund to my credit card. Adding to my frustration, there is no customer service number or direct support contact available on the website or app. This lack of communication channels makes resolving the issue even more difficult.
I demand urgent assistance and clarification regarding this matter. My invoice is attached for reference, and I expect a prompt resolution to this unauthorized charge.
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
I signed up for DeepL Translate’s 1-month free trial, but without my approval or notification, they charged my credit card for a full year’s subscription—even though I never used the paid service! This is completely unacceptable. I demand an immediate cancellation and full refund for this unauthori...
I subscribed to DeepL Translate's free one-month trial, but my card was charged without my consent or any prior notification. This is unacceptable, and I demand the immediate cancellation of the payment and a refund to my card. To make matters worse, there is no visible customer service contact num...
I signed up for the DeepL Translator Pro 1-month free trial on March 25, 2025, by entering my credit card details as required. I expected it to be a no-charge trial for one month, as clearly advertised. However, without any warning, approval, or notification, DeepL charged my credit card for a full ...
I signed up for DeepL Translate’s free trial, but without my approval, they charged me for a full-year subscription! I never authorized this payment, yet the full annual fee was taken from my card. To make matters worse, I’ve been unable to contact support. There is no visible customer service numb...
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