On October 27, 2024, DeepL Translate charged $344.88 to my account without my authorization. I had signed up for the free membership, but they withdrew the annual subscription fee without notifying me.
What’s even more frustrating is the lack of customer service—there’s no contact number available on their website or app. I am unable to reach anyone for assistance, leaving me feeling helpless.
I demand an immediate refund of the unauthorized charge and the cancellation of this membership. I also need urgent support and clear communication regarding this issue. DeepL Translate must improve its service and ensure unauthorized charges like this don’t happen to others.
I signed up for DeepL Translate’s free trial, but without my approval, they charged me for a full-year subscription! I never authorized this payment, yet the full annual fee was taken from my card. To make matters worse, I’ve been unable to contact support. There is no visible customer service numb...
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
I signed up for the DeepL Translator Pro 1-month free trial on March 25, 2025, by entering my credit card details as required. I expected it to be a no-charge trial for one month, as clearly advertised. However, without any warning, approval, or notification, DeepL charged my credit card for a full ...
I signed up for DeepL Translate’s 1-month free trial, but without my approval or notification, they charged my credit card for a full year’s subscription—even though I never used the paid service! This is completely unacceptable. I demand an immediate cancellation and full refund for this unauthori...
I subscribed to the 1-month free trial on the DeepL Translate website. However, without any renewal reminder or my consent, a charge of $345 is now scheduled to be taken from my card. The payment has not gone through yet only because my card does not currently have enough balance — but the system cl...
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