DeepL Charged Me for 1-Year Subscription Without Consent

November 15, 2024 11:44 am
1

I signed up for DeepL Translate’s 1-month free trial, but without my approval or notification, they charged my credit card for a full year’s subscription—even though I never used the paid service! This is completely unacceptable.

I demand an immediate cancellation and full refund for this unauthorized charge. There was no warning, no confirmation, and no way to prevent this from happening. To make matters worse, DeepL has no visible customer service contact information on their website or app, making it impossible to resolve this issue easily.

DeepL, respond immediately and refund my money! Has anyone else experienced this? How can I get in touch with support? I need a resolution now!

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