I signed up for the DeepL Translator Pro 1-month free trial on March 25, 2025, by entering my credit card details as required. I expected it to be a no-charge trial for one month, as clearly advertised. However, without any warning, approval, or notification, DeepL charged my credit card for a full year’s subscription.
This charge was completely unauthorized. I was never informed that a full payment would be taken during the trial period, and I never agreed to a yearly plan. What’s even worse is that there is no customer service number available on the website or in the app, making it nearly impossible to reach someone for support.
I demand that DeepL immediately cancel the payment and issue a full refund to my card. I have also attached the invoice for reference. Please respond urgently with a solution.
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
I subscribed to the 1-month free trial of DeepL Translate, but without any prior notification or consent, the platform charged my credit card for an entire year’s subscription. I didn’t even use the service during this time. This is completely unacceptable. I am requesting an immediate cancellation...
I signed up for DeepL Translate’s 1-month free trial, but without my approval or notification, they charged my credit card for a full year’s subscription—even though I never used the paid service! This is completely unacceptable. I demand an immediate cancellation and full refund for this unauthori...
I signed up to try DeepL Translator Pro with the advertised 1-month free trial, thinking I could evaluate the service before committing. To activate the trial, I entered my credit card details. Unfortunately, I forgot to cancel it before the trial ended, and DeepL immediately charged me for a full y...
I subscribed to DeepL Translate's free one-month trial, but my card was charged without my consent or any prior notification. This is unacceptable, and I demand the immediate cancellation of the payment and a refund to my card. To make matters worse, there is no visible customer service contact num...
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